Iris Zhou
I have hands-on experience supporting exhibition sales and guiding visitors in high-end gallery settings, delivering attentive customer service and fostering a welcoming atmosphere. I thrive in fast-paced environments and enjoy helping customers discover products that suit their needs within dynamic cultural and retail spaces.
Delivered IELTS courses while identifying student needs and recommending suitable learning programs, contributing to enrollment growth Engaged with prospective clients and parents during promotional events, enhancing brand trust and program visibility; built long-term relationships with students through consistent feedback and progress tracking, improving satisfaction and retention Collaborated with the marketing team in student recruitment activities and public lectures to promote the program.
Collaborated with PR and creative teams to develop digital content for social platforms, enhancing audience engagement and brand visibility Did daily operation of the official website (powerstationofart.com) for the museum, including exhibitions, lectures, publications and news parts; the relevant projects were GABRIELLE CHANEL, FASHION MANIFESTO, Impermanence - 40 Years of Estúdio Campana, Annette Messager: Desire Disorder, the 15th Shanghai Biennale Assisted in preparing product presentations and promotional materials for dealer channels, improving information delivery efficiency. Collected feedback from sales teams and customers to enhance marketing effectiveness and identify new business opportunities.
Provided professional art consultation to visitors and collectors, assisting in the sale of contemporary artworks and maintaining positive client relationships Supported exhibition operations, including artist liaison, visitor guidance, and on-site coordination to ensure smooth gallery experiences Managed beverage service at the exhibition bar, contributing to a welcoming atmosphere and enhancing audience engagement.