Ariya Sunner
I have hands-on experience in high-volume retail and hospitality, excelling in customer service, cash handling, and stock management. I adapt quickly to fast-paced shop floor roles, consistently deliver a positive brand experience, and thrive on supporting busy teams with efficiency and professionalism.
Underwent full barista training. Delivered high-quality customer service in a fast-paced, high-volume café. Maintained composure and efficiency under pressure during peak hours, ensuring smooth service flow. Handled cash, card, and mobile transactions accurately while balancing tills at the end of shifts. Assisted with stock management, restocking supplies, and minimising waste. Resolved customer queries and complaints promptly, maintaining a positive brand experience. Prepared and served a wide range of beverages and food items to the brands standards with speed and accuracy.
Wine waitress at The Dorchester Hotel. Wine waitress, carrying out hospitality services at The Biltmore Mayfair. Provided hospitality experience and services for the brand in luxury designer stores.
Researching & analysing past cases to determine key principles for contract formation, to create a charter party and a claim memorial. Responsible for data entry of cargo onto Unipec's internal data system. Ensuring UK procedures taking place are in line with current, changing sanctions and trading restrictions. Skills learnt: Data analysis, transforming data into meaningful insights for decision making. Financial analysis, reading and understanding Unipec's financial statements, communicating this data of past performance to compare with the broader market and industry trends. Learning how to take appropriate measures to mitigate against risk when adopting new business practices. Conducted regular research on corporate and commercial disputes, using past case law and regulatory precedents to support ongoing litigation matters.
Created design plans as a blueprint for the decoration process based on preferences and ideas gathered by the client and communicating this data with design team. Chose suitable materials at acoustic showrooms, found suppliers that provided fabrics, furniture, décor, floor coverings. Assessed all rooms in the house thoroughly and planned all decor to create an attractive, functional and practical space. Worked on a 2 month home decorating project, responsible for creating an intricate and itemized portfolio for the client, decorating 11 rooms, communicating and fulfilling the clients needs throughout the changing process.
Updated different social media accounts, to increase brand awareness and update current customers on new products. Distribution of leaflets and samples to potential and current customers, ensuring customer retention and new customer acquisition. Supported the marketing team in terms of leaflet design and marketing strategy. Was duly responsible for inventory control, had to check stock levels to ensure we had enough inventory to cope with online and retail store demand. Skills learnt: Improved marketing skills, organisational skills, team working skills.