Akia Beggs

Delivered personalised beauty consultations, recommending skincare, makeup and fragrance products based on individual customer needs and preferences. Provided exceptional customer service and created a welcoming, engaging shopping experience. Achieved and exceeded individual and store sales targets through effective product recommendations, upselling and cross-selling. Built strong customer relationships and encouraged repeat business through personalised recommendations and excellent service. Operated tills and handled cash, card payments, refunds and exchanges accurately in accordance with company procedures. Acted as Key-holder, taking responsibility for opening and closing the store and ensuring security procedures were followed. Supported the management team with the smooth running of the store and day-to-day operations. Supervised colleagues during shifts, delegated tasks and provided guidance to ensure high standards of customer service were maintained. Assisted with staff training and coaching, particularly in product knowledge, customer service and sales techniques. Received deliveries, organised stockrooms and ensured products were correctly stored and displayed. Maintained high visual merchandising standards, ensuring displays were clean, attractive and aligned with brand guidelines. Supported promotional launches, new product releases and in-store campaigns. Monitored store standards, including cleanliness, organisation and overall presentation. Handled customer queries, complaints and difficult situations professionally, finding appropriate solutions while protecting the customer experience. Worked confidently both independently and as part of a team in a fast-paced retail environment.

Welcomed, attended to, and served customers warmly and professionally. Managed stock. Ran day-to-day operations as Hostess in the cheese cellar restaurant, where wine and cheese are served. Assisted with queries/complaints via email and face-to-face professional interactions. Ensured compliance with all Health and Safety regulations and policies. Coordinated daily front and back-of-house restaurant/shop operations, including opening and closing.

Filmed as a television extra for "The Only Way Is Essex" Season 24. Filmed as a television extra for "Made in Chelsea".

Supervised day-to-day operations in a fast-paced retail environment. Achieved personal sales targets. Created a welcoming environment and provided excellent customer service. Served and assisted customers at checkouts. Addressed queries/complaints professionally. Applied cosmetics on clients/customers.

Efficiently and effectively answered customer questions. Provided customers with accurate advice, up-sold services, and turned objections into sales opportunities. Worked to meet individual and team targets. Built a number of individual incentives.