Kazi Quaiyum

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KQ
To be discussed

Kazi Quaiyum

Guest Service Agent

Current Location

London, UK

A dedicated, proactive individual with a very strong work ethic, and extremely committed to delivering excellent customer service. Highly organised, and very personable with a wide range of people, and Able to thrive in challenging environments to achieve positive work results. Excellent communication skills, always using a professional approach to engage with people to ensure required outcomes are achieved. Experience of dealing with all aspects of sales, with a continuous drive to exceed milestones and achieve work objectives. Customer focused, sales driven and highly motivated to work in a challenging and rewarding role.

  • Brands Kazi has worked with
    • Radisson Blu Hotel
    • Novotel London, Accor UK Business and Leisure Hotels Ltd.
    • Zedwell Piccadilly Hotel, Piccadilly
    • G Star Raw - Oxford Circus
    • SATGURU Travels, Times Square Building
    • Golden Oil Refinery Private Limited
    • Dekko Group
Experience

Front Lobby Host

Radisson Blu Hotel

Nov 2022 - Apr 2023

Team Leader

Novotel London, Accor UK Business and Leisure Hotels Ltd.

Sep 2022 - Nov 2022

Guest Service Agent

Zedwell Piccadilly Hotel, Piccadilly

May 2021 - Jun 2022

Brand Ambassador

G Star Raw - Oxford Circus

Nov 2019 - May 2020

Marketing Coordinator

SATGURU Travels, Times Square Building

Jun 2019 - Aug 2019

Retail Experience
Responsibilities
  • Greeting & welcoming
  • Assisting customers
  • Collecting client data
  • Styling
  • Providing guidance & recommendations
  • Upselling/Cross-selling
  • Processing transactions
  • Managing returns & exchanges
  • Wrapping & packing
  • Shipping & packaging online orders
  • Product location & preparation
  • Pricing, tagging and labelling
  • Inventory control
  • Processing & unpacking deliveries
  • Stockroom shelving & labelling
  • Stock management
  • Order fulfilling
  • Store cleaning & tidying
Retail Category
  • High street
  • Premium
  • High-end luxury
Work Environment
  • Boutique
  • Shopping centre
  • Flagship store
  • High street store
Product Category
  • Menswear
  • Womenswear
  • Accessories
  • Leather goods

Bengali

English

Mandarin

Hindi

Urdu

Arabic

University of Northampton

Master's in Business Administration (MBA):

to 2021

Assumption University

Master's in Business Administration (MBA) -

to 2019

North South University

(BBA) Degree in International Business:

to 2010

Dhaka Commerce College

High School Certificate

to 2005

Banani Bidyaniketon

Secondary School Certificate SSC

to 2003

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