Anuj Tahim

• Delivered 95%+ guest satisfaction across VIP zones at Wembley & London Stadium through elevated hospitality standards. • Reduced logistical errors by 20% by streamlining uniform, floor prep, and client-readiness systems. • Recognized for poise under pressure, contributing to seamless execution of live, high-stakes client experiences.

• Boosted open day satisfaction by 20% via tailored welcome experiences for 200+ guests. • Drove 40% increase in applicant conversions through luxury-level, emotionally engaging campus tours. • Coordinated events with 100% accuracy, managing schedules for diverse visitors with a high-touch approach.

• Enhanced average basket value by 25% through confident product-pairing and needs-based fashion consultations. • Raised client satisfaction by 30% via detailed styling guidance during corporate accessory pop-ups. • Ensured 100% accuracy in custom orders by bridging design-production communication effectively.

• Achieved 22% upselling rate by curating personalized outfit selections per client style profile. • Increased capsule collection visibility by 30% via real-time feedback and product placement strategies. • Accelerated fitting room throughput by 20% through dynamic client assistance and floor coordination.

• Oversaw luxury showroom operations in India, achieving 24% higher conversion. • Elevated return-client rate by 20% through CRM-led personalization and after-sales service. • Mentored and led a 5-member sales team, increasing upsell success by 30% through styling workshops and product fluency.

• Boosted walk-in conversion by 18% through proactive client engagement and trend-based fashion storytelling. • Drove 15% uplift in accessory sales through revised VM layout proposals. • Maintained 98% inventory accuracy through meticulous stock auditing and floor restocking.