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Open to Permanent
Open to Permanent

Zainab Ahmed

Sales Assistant
3.3 (3 reviews)
About

With a proven track record at Christian Dior Couture and Love & Luxury, I excel in delivering personalised customer experiences and product expertise in luxury retail. Fluent in English and Arabic , my passion for styling and client advising ensures exceptional service in dynamic settings.

Previous Brands
Mulberry
Harvey Nichols
Dolce & Gabbana
Love & Luxury
Offspring
Flannels
Christian Dior Couture
Work Experience
Dior • Dior Ambassador
Sep ‘23 - May ‘24
Christian Dior Couture

Job Description As a Beauty Consultant at Dior, I cultivated an in-depth understanding of fragrance and makeup, providing invaluable expertise to our clientele. My responsibilities included conducting makeovers, matching customers with their ideal foundation shades and colour palettes and delivering exceptional customer service tailored to individual needs. Through attentive engagement and product knowledge, I consistently ensured a positive and memorable beauty experience for every customer.

Receptionist & Head of
May ‘23 - Sep ‘23
Revive cosmestics and fertility clinic

social media Job Description In my previous role, I efficiently managed clinic operations in a fast paced environment. This included scheduling appointments, organizing daily activities, and handling confidential patient information with professionalism. I also provided translation services for patients with language barriers, ensured accurate processing of biopsy samples, and managed the clinic's social media presence. Through multitasking and attention to detail, I successfully contributed to the clinic's overall success.

Sales associate and authenticator
Feb ‘23 - May ‘23
Love & Luxury

unmatched companionship and sense of accomplishment I get from playing netball, it has become an essential part of my life outside of my academic and professional goals. Job Description As a Luxury Retail Sales Associate, I provide exceptional customer service, sell and buy high-end luxury items like Hermes, Chanel, Rolex, AP, Richard Mille, Cartier, and Van Cleef & Arpels. My role included personalized shopping experiences, brand knowledge, handling purchases and admin work. I excel in communication, attention to detail, and building long-term customer relationships.

Sales Assistant
Dec ‘22 - Feb ‘23
Flannels

Job Description As a Sales Assistant at Flannels Store, I assist shoppers with product information and recommendations, and style customers to create personalized looks. I maintain visual merchandising standards, ensure a positive shopping experience, stay updated on fashion trends, and contribute to maximizing sales and customer satisfaction.

Sales Assistant
Mar ‘22 - Jul ‘22
Offspring

Job Description As a sales assistant in offspring, job role included maintaining standards, handling purchasing and helping and guiding customers to find the right shoe for them.

Pharmacy Assistant
Apr ‘20 - Aug ‘20
Crwys Pharmacy

Job Description In my role as a pharmacy assistant, I would interact with patients, offering information on over-the-counter products while prioritizing patient privacy. I maintained a clean and organized pharmacy environment and one of my key responsibilities was stock management, regularly checking expiration dates and restocking medications for optimal availability

Retail Experience
Store Approvals
John Lewis
Retail Category
Luxury
High-end luxury
Work Environment
Department store
High street store
Product Category
Womenswear
Menswear
Accessories
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Styling
Product demos
Returns & Exchanges
Cash register
Client Advising
Upselling
Transactions
Packaging
Open/closing store
Store Maintenance
Recommendations
Naomi Jolapamo
Direct manager - Manager, Christian Dior Couture
Sep 2023 - May 2024

I am delighted to provide a testimonial for Zainab. Throughout our time working together, Zainab consistently demonstrated great skills and dedication to her role. She excelled in every aspect of her job, showing remarkable attention to detail, a proactive attitude, a fast learner and has a good work ethic. She consistently delivered high customer service, often meeting expectations. Zainab also brought a positive and collaborative spirit to the team, always willing to lend a hand and help her team members when she was in the position to. She is definitely someone with great team spirit. Zainab is a good communicator. Her individual contributions definitely made an impact on the overall success of our business . It was a pleasure to work with Zainab. I am confident that Zainab will continue to excel in all her future endeavors.

Languages
English - Fluent
Arabic - Fluent
Education & Training
Kingston University
‘20 - ‘24
pharmaceutical science with regulatory affairs graduate
ST TEILO'S C.I.W HIGH SCHOOL
‘12 - ‘20
11 GCSE's A - B A-Levels: ABCC