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Open to Permanent
Open to Permanent

Cheryl O'Garro

Recruitment & Talent Acquisition - Arts and Entertainment | Freelance Career Advisor | Volunteer Career Mentor
About

Personable and dynamic talent acquisition professional specialising in arts and entertainment with demonstrable experience of recruitment life cycle ownership, stakeholder relationship management, interview design & conducting, and employer brand marketing & candidate experience. University of London graduate, with a Masters in Culture, Policy, and Management. Freelance Career Advisor and award nominated volunteer career mentor with alma mater City, University of London.

Previous Brands
Elevate Global
Artisan People Group
The National Gallery
Southbank Centre
Nimax Theatres Ltd
Compass Group
Berkeley Scott
Kru Talent International
Work Experience
Audience Host & Brand Ambassador
Oct ‘24 - Now
Elevate Global

Sky VIP @ Odeon, Cineworld, Curzon SeeItFirst @ Vue O2 Priority @ Cineworld, BFI SXSW London 2025 @ Smyle (Pre-Event Data Entry)

Museums & Galleries Host
Apr ‘23 - Sep ‘24
Artisan People Group

- Southbank Centre - Science Museum - Tate Britain - Lyric Hammersmith - Frameless - Westminster Abbey - St Paul’s Cathedral - Wembley Stadium (hospitality management)

Talent Acquisition Partner
May ‘22 - Mar ‘23
The National Gallery

Led the talent acquisition function for the Gallery, across 16 departments (27 teams): o Built and maintained relationships with senior stakeholders, including the Chief Operating Officer, General Counsel, and Heads of Digital, Finance, IT, Learning, and Press and PR o Led HR project for a re-design of applicant marketing materials, working with graphic design and creative teams. o Designed candidate experience training presentation for long term implementation post contract. o Conducted regular salary benchmarking exercises, reporting findings to the Head of HR o Built and maintained relationships with recruitment agencies and advertising partners. o Day to day workload management of Recruitment Administrator o Completed circa 90 recruitment campaigns (Assistant circa £24k to Head of Department circa £65k in 10.5 months) o Conducted interviews and provided feedback, keeping the candidate experience at the forefront. o Represented the National Gallery at networking events, conferences, and careers fairs.

People Operations Coordinator
Oct ‘21 - Apr ‘22
Southbank Centre

• Entered new joiners onto HR and payroll system. • Owned handover administration from recruitment to People Operations • Supported with payroll processes. • Completed DBS applications according to guidelines including documentation verification. • Created and delivered internal job change paperwork. • Provided employment and life administration references. • Completed contracts of employment. • Supported with project administration and delivery.

Front of House Performance Staff
Nov ‘20 - Aug ‘21
Nimax Theatres Ltd

Based at the Palace Theatre in the West End

Visitor Experience Host
Nov ‘19 - Oct ‘20
Southbank Centre

Permanent contract ended due to COVID

Talent Acquisition Coordinator
Jan ‘19 - Jun ‘19
Compass Group

Based at Wimbledon for the 2019 Tennis Championships Partnered with culinary team in placement of culinary workforce of approx. 450 Liaised with hospitality agencies and culinary schools to backfill roles. Interviewed candidates across a range of disciplines Completed Right to Work and referencing

Staffing Assistant & Recruitment Resourcer
Sep ‘17 - Oct ‘18
Berkeley Scott

Liaised with personnel at client venues including Goldsmiths Hall and Wembley for on-site staffing and check-in. Increased intake, including telephone, in person interviews, conducted on- boarding sessions. Took ownership of pre-event staffing levels for Jockey Club London and Wembley.

Entertainment Recruitment Coordinator
May ‘16 - Sep ‘16
Kru Talent International

Languages
English - Native
Education & Training
City, University of London
‘16 - ‘17
Master of Arts (MA)
University of Essex
‘09 - ‘12
Bachelor of Arts (BA Hons)
London, UK