Stephanie Chevallier

-Guiding brides through their journey from first visit to final fitting. - Personalizing experiences communicating through CRM - Catering to an exclusive, high-end clientele. - Overseeing every detail, from dress selection to aftercare. - Passionate about creating unforgettable bridal experiences.

Sales: - Demonstrated ability to generate significant turnover, with €300K achieved in two months - Personalized advice and detailed product presentations. - Effective supervision of Reservations and pre-orders. - Participation in Visual Merchandising of the store Customer Relationship Management: - Development and Management of a diversified Portfolio of International Clients. - Regular management of the customer database via the CRM tool and sending personalized messages. - Continuous improvement of the Customer Experience thanks to an in-depth knowledge of RIMOWA products. Leadership & Management: - Conflict Management between customers and sellers with tact and Intercultural Understanding. - Contribution to qualitative and quantitative reports, attention to detail and understanding of performance indicators. - Active participation in team meetings to strengthen cohesion and share best practices. - Support to non-English-speaking colleagues to improve their mastery of English and intervention as reinforcement if necessary.

- Welcoming and advising customers in the flagship store, with a particular focus on International Customers thanks to my mastery of English. - Use of my fashion design skills to provide accurate and personalized advice to customers. - Ranking as the second-best saleswoman thanks to excellent sales performance.

Galeries Lafayette Haussmann 3rd top sales associate

Team Collaboration, Communication, and Project Coordination: - Active collaboration with fashion designers to build relevant Procurement Plans, reflecting their creative visions. - Involvement in the Coordination of the collection, approval, and final assembly of samples in a dynamic environment. Supplier Relationship Management: - Ensuring compliance with precise design specifications and meeting deadlines. - Smooth Procurement process, encompassing supervision of deliveries to Inventory Management. Quality Control & Process Management: - Maintaining Loewe's quality standards, through meticulous checks of Quality Control of Raw Materials and samples. - Exploiting Product Lifecycle Management (PLM) Tools to optimize tracking of raw materials. Involvement in a VIP Project: - Participation in the Met Gala project, involved in the preparation of celebrity Dan Levy's outfit, demonstrating resilience and adaptability in a highly publicized environment.

- Sales Coordinator - Collection Organizer (Pricing Grid, Fabrics) - Showroom Manager

Production Assistant Fashion Week SS 2018 - Event Planning - Setting up the venue

Participant in the Seneca College annual "Redefine Design Fashion Show" 2015.

2015 – 2017 (2 years) | Product Manager / Visual Merchandiser - Managing product lines - Tracking fashion trends and adapting offers to maximize sales - Implementing visual merchandising strategies to improve store aesthetics and increase product appeal. 2013 – 2015 (2 years) | Manager / Visual Merchandiser - Supervising the sales team, improving performances through training and mentoring. - Creating and implementing visual merchandising plans to increase in-store traffic and boost sales. 2011 – 2013 (2 years) | Image Consultant / Saleswoman - Advising customers on fashion choices, improving their image, and satisfaction through personalized attention. - Achieving sales targets by providing excellent customer service and building strong relationships with customers.