With solid experience as a Sales Assistant, I excel in delivering top-notch customer service and possess deep knowledge of companies products. Skilled in handling cash transactions and thriving in fast-paced settings, I'm adaptable, committed to efficiency, and safety. Fluent in Algerian Arabic and English.
• Worked collaboratively with team members to achieve common goals and enhance overall store efficiency. • Demonstrated exceptional customer service skills through personalised interactions and effective problem-solving. • Acquired in-depth knowledge of M&S Food products, enabling me to provide accurate information and recommendations to customers. • Stayed updated on new arrivals and promotions to enhance the shopping experience for customers. • Thrived in a fast-paced retail environment by quickly adapting to changing circumstances and priorities and, successfully handled various roles within the store, showcasing versatility and a willingness to take on new challenges. • Managed cash transactions accurately and efficiently, ensuring a secure and reliable financial process. • Proactively adhered to company policies and procedures, ensuring a safe experience for both customers and colleagues. • Utilised clear and concise communication to relay information, ensuring a seamless flow of tasks and responsibilities. • Adapted quickly to the use of point-of-sale systems and other technology tools to streamline transactions and enhance operational efficiency. • Thrived in a dynamic work environment by balancing customer service, stocking, and other duties seamlessly. • Developed strong relationships with repeat customers, fostering loyalty and contributing to a positive store atmosphere.
• Maintained a hygienic kitchen by regularly mopping and disinfecting the workspace and washing all utensils and dishes to ensure all staff members are sufficiently supplied with cutlery and dishes. • Achieved optimal customer service by preparing tables and communicating with co-workers to deliver the food items within 1 minute to the customers' tables. • Worked in accordance with all health and safety standards to promote wellness and enjoyable dining experience. • Prepared and up-sold additional beverages such as coffee, alcohol and fountain drinks to increase the restaurants profit. • Took necessary steps to meet customer needs and effectively resolve food or service issues. • Resolved customer concerns and relayed relevant information to supervisors. • Checked and recorded temperatures of the refrigerator and freezer daily to protect food from spoilage. • Completed prepping, cleaning and other kitchen duties to support the staff and myself when cooking. • Created aesthetically pleasing poke bowls. • Helped train new staff members.
• Ran a mask business by commuting to different pharmacies and stores pitching the service I have to offer. • Effectively negotiated a good price for the product that suits both me and clients. • Identify, engage, and build relationships with strategic partners that advanced the business.
• Developed the skills needed to fix issues within the store by constantly re-stacking food when needed. • Ensure 100% satisfaction by promptly processing orders and requests from the customers. • Followed store guidelines and food safety protocols. • Cooperated with all store employees and followed directions. • Applied great attention to detail to thoroughly and accurately complete tasks. • Performed all store duties in accordance with all regulations as they pertain to front-end operations. • Consistently maintained a clean, neat, organised and safe work environment. • Serving customers on the checkouts, ensuring they receive an easy, seamless and personalised experience. • Created and built product displays, ensured proper fronting of products, and handled product damages and credits according to company policy.