Harriet Matthews
Bespoke Tailor recently graduated from The Savile Row Academy, currently working part time as an alterations tailor for Ralph Lauren. I have experience in fashion retail, I excel in customer service, fittings, and stock management across brands like Ralph Lauren and The White Company. I thrive in fast-paced environments, am adept at alterations, and am passionate about delivering exceptional, personalised service on the shop floor.
Sews fabric by hand or using machines to alter clothes, designs, and fit. Verified that alterations met client specifications. Adjusted garments to fulfil customers' needs by altering and repairing clothes.
Picking and packing orders Personalising leather bags using debossing machine Unpacking deliveries Stock takes
Designing custom suits. Managing clients. Taking direct body measurements. Customer fittings. Keyholder for the showroom. Handled customer queries and complaints with professionalism, fostering a positive store environment. Assisted customers in selecting products, offering detailed advice to meet their needs.
Constructing bespoke orders from scratch. Sewing stretch fabrics. Cutting stretch fabrics. Handling industrial machines: overlock, coverstitch, single needle, and heat press machine. Managed time effectively to meet tight deadlines, delivering quality workmanship under pressure.
Operating industrial machinery Working to tight deadlines Shift work/ Factory setting Sewing leather seats Attention to detail
Processing deliveries. Organising stockroom. Replenishing shop floors. Dealing with customer requests. Partaking in stock takes.
Constructing bespoke orders. Altering customer orders. Assist with trade shows. Fabric cutting of tweed and fleece fabrics. Maintained accurate sewing of each product by checking items before dispatch.
I am delighted to provide this recommendation for Harriet, whom I have had the pleasure of working with at Maude and Fox. During this time, she consistently demonstrated exceptional professionalism, dedication, and a strong drive to deliver high-quality results. What sets Harriet apart is their ability to combine technical skill with strong interpersonal qualities. They approach challenges with a calm, solutions-focused mindset and quickly adapt to changing priorities. Their communication is clear and thoughtful, and they naturally build trust with colleagues and clients alike. Beyond their professional strengths, Harriet is dependable, motivated, and genuinely enjoyable to work with. They bring positivity to the workplace and consistently uphold the highest standards of integrity and teamwork.