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Kevin Kurian

A dynamic MBA professional with more than 15 years of experience in Retail Sales & Operations
About

I bring extensive experience in retail operations, sales leadership, and team management across fashion and lifestyle brands. Skilled in driving store performance, delivering excellent customer service, and adapting quickly to new retail environments, I am passionate about contributing to dynamic retail teams and exceeding sales targets.

Previous Brands
ROW2 Technologies, Inc
J.C.S. Exports
Landmark Group
BIBA Apparels Private Limited
Reliance Retail
United Colors of Benetton India
Shoppers Stop
JPMorgan Chase Bank, N.A.
Indus Markfin Pvt. Ltd.
Swagatham Tours and Travels
The Home Depot
Work Experience
Department Supervisor
Apr ‘24 - Now
The Home Depot

Sales Specialist
Nov ‘21 - Dec ‘23
ROW2 Technologies, Inc

Manager - Retail & Wholesale Operations
Oct ‘18 - Mar ‘20
J.C.S. Exports

- Planning & maintaining annual sales budgets, reviewing the actual sales v/s budgets on a monthly basis - Developing strategies pertaining to achieving the sales targets, implementing them and evaluating the results on a quarterly basis - Gathering information and understanding the competition business pertaining to sales, merchandise mix, fast moving styles, categories, etc. - Identifying target clients and potential markets and focusing on business expansion plans in these target markets - Planning offers, discounts/ pricing for seasonal promotions, End of Season Sale, etc. - Identifying the current fashion trends in retail and coordinating with the merchandising teams with regards to the inventory plan for the respective season - Developing and implementing marketing strategies and ensuring that all promotions are implemented as per the marketing plan - Meeting the merchandise suppliers regularly and negotiating transport arrangements, prices, discounts and credit terms - Managing merchandise distribution to the clients from the warehouse - Planning manpower budgets and setting targets for the staff along with the incentive structure - Keeping record of all transactions and submitting them to the finance team for auditing - Interacting regularly with retail partners (customers), collecting feedback and sharing the same with the buying & merchandising depts. and the marketing dept. - Ensuring timely delivery and smooth transition of merchandise from the warehouse to the retail partners by involving in plans pertaining to packaging and logistics with the warehouse team - Ensuring that inventory levels are always well maintained as per the seasonal inventory plan - Ensuring that inventory audits and checks are conducted at regular intervals and shrinkages are minimal and within control - Engaging with vendors, warehouse teams, logistic partners and retail partners and implementing standard operating practices (SOPs) to ensure minimum pilferage and inventory damage

Area Operations Manager
Apr ‘16 - Apr ‘18
Landmark Group

- Successfully managed operations of 9 outlets of Splash Fashions in Riyadh with an annual turnover of SR 90 million plus (Rs.180 Crores) spread across an area of approximately 90,000 sq. ft. - Managed 17 different stores across the Buraydah province in Saudi Arabia for Splash Fashions at different time intervals in the tenure of 2 years. - Monitored the sales figures against forecasts, analysed & interpreted trends to capitalize on data to maximize sales & profit. - Implemented timely stock rotations and stock liquidation in stores as part of the inventory management process to improve the top line and bottom line - Proficient in cost control and shrinkage control. Maintained shrinkage control level @ 0.25% to retail value - Observed & monitored the retail standards across the stores and provided feedback to the store managers to take appropriate action at store level with key planning and operational tasks. - Played a pivotal role in recruitment, on-boarding, training & development of staff in stores, actively managed succession planning and ensured that all HR policies and procedures are adhered to. - Maintained an excellent record of attrition levels i.e. less than 10% along with high productivity levels - Maintained an excellent NPS and eNPS score

Regional Operations Manager
Mar ‘12 - Mar ‘16
BIBA Apparels Private Limited

- Worked as a Regional Manager heading Retail Operations and successfully managed business worth Rs.45 crores across 25 stores in Mumbai, Rest of Maharashtra and Goa. - Managed retail area of approximately 26000 sq. ft. spread across stores with a staff strength of 120 plus. - Strategized, planned and executed retail business for the brand which included top line sales, store & channel level contribution and profitability. - Responsible for expansion strategy, new retail identity and managing stakeholders’ relationship. - Coordinated, managed and liaised with cross functional teams like Commercial, Projects, Designing, Inventory, Warehouse, HR, Legal, Audit, Marketing and IT. - Assigned area wise targets and guided and mentored area managers and store managers in achieving their targets. Played a key role in the growth of 3 store managers in the region who got promoted as cluster managers. - Facilitated in Creating, Revising and Implementing the Standard Operating Procedures - SOP for the business. - Played a key role in implementing the season launches and the merchandise displays in the stores as per the VM guidelines of the brand. - Monitored and driven stock consolidation & internal stock transfers within the region to avoid loss of opportunity. - Maintained communication with all franchise owners on a regular basis. - Achieved a record high single day sale figure of Rs.10 lakh in the EBO in Oberoi Mall in July 2012. - Awarded Best Suggestion Of The Year In 2014.

Cluster Manager
Oct ‘10 - Feb ‘12
Reliance Retail

- Worked as a Cluster Manager in retail operations managing a business of Rs.50 crores across 4 stores in Mumbai spread across an area of approximately 78000 sq. feet with a staff strength of 100 plus. - Also managed 4 stores in Rest of Maharashtra (Nashik, Nagpur, Aurangabad) & Chattisgarh (Raipur). - Successfully led my cluster of stores to a growth of 16% vis-à-vis the previous year. - Responsible for the profitability of each store in the cluster by focusing on cost control and shrinkage reduction along with driving sales and productivity. - Successfully completed the Train The Trainer Program conducted by Retail Association of India (RAI) in 2010. - Efficiently provided Store Induction Training, Management Development Program and designed Training Module on Functional and Behavioural Training. - Handled Management Development program for internally promoted Managers in the Company improving their overall efficiency and effectiveness in the organization. - Successfully designed presentations for catchment surveys with regards to potential properties for new store openings which helped in signing and launching new stores.

Store Manager
Jan ‘10 - Aug ‘10
United Colors of Benetton India

- Worked as a Store Manager in the key Flagship store of Linking Road in Mumbai heading an annual business of Rs. 10 crores. - Achieved the highest single day record sales of Rs. 27.82 lacs in July 2010 and achieved the highest monthly sales of Rs.1.92 crores in Jan 2010 - Successfully controlled the shrinkage levels in the store below 0.30% of sales - Regularly coordinated and helped the VM team in changing the displays of the windows and different categories the store. - Played a key role in controlling the petty cash expenses of the store

Retail Operation Manager
May ‘07 - Jan ‘10
Shoppers Stop

Department Manager
Jan ‘06 - May ‘07
Shoppers Stop

Team Member
Sep ‘03 - Sep ‘04
JPMorgan Chase Bank, N.A.

Business Development Executive
Apr ‘02 - Sep ‘02
Indus Markfin Pvt. Ltd.

Team Leader
Sep ‘99 - Dec ‘01
Swagatham Tours and Travels

Languages
English - Fluent
Education & Training
University of Mumbai
‘04 - ‘06
Master of Management Studies
Marketing
Mumbai, Maharashtra, India