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Open to Permanent
Open to Permanent

Dilan Guner

Sales Assistant
About

I am an experienced retail professional with a strong background in customer service and sales. I excel in fast-paced environments, quickly solving problems while maintaining professionalism. Flexible and adaptable, I'm fluent in both English and Turkish.

Previous Brands
McDonald's
Ecotravel
Tottenham Hotspur Stadium
Work Experience
Crew Member
Jan ‘23 - Aug ‘23
McDonald's

Started this job to keep myself busy on the days that i didn't attend college and was able to gain multiple skills whilst working fast, being professional at the same time and ensuring that i was providing customers with an excellent experience to consumers and solve any customer complaints that arose during my shift • Fast paced environment • customer care • quick thinking

Senior Sales Assistant
Aug ‘22 - May ‘23
Ecotravel

I joined this field with a flight agency for a 2 week work experience however continued as i enjoyed working with my team alongside with the responsibilities of my job which was to provide customers with reliable ticket prices and outstanding customer service. • Demonstrates professionalism • Exemplary attention to detail • Patient and composed • Strong communication skills

Chef
Sep ‘21 - Now
Tottenham Hotspur Stadium

Initially joined as a chef assistant however, worked my way up to becoming a chef by holding a vast majority of responsibilities within the workplace which consists of discipline, alertness, organisation and also being an efficient problem solver. I was also able to get promoted due to my loyalty to this company and willingness to everyone

Retail Experience
Retail Category
High street
Premium
Work Environment
Travel retail
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Order preparation
Open/closing store
Health & safety
Store Maintenance
Stockroom management
Languages
English - Native
Turkish - Fluent
Education & Training
Hertford Regional College
BTEC business Level 3
City University Of London
Unknown - ‘23
Investment and Financial Risk Management