An experienced retail professional, I've successfully driven sales at Victoria's Secret and House of Fraser. Proficient in CRM and stock control, I excel in dynamic retail environments. My financial background enhances my ability to achieve KPIs. Fluent in basic English with a versatile skill set.
• Escalated risk, potential fraud or vulnerable customer situations, ensuring escalation to the appropriate person. • Took ownership of every client interaction to ensure issues and enquiries are resolved to the satisfaction of the client and business. • Assisting in client sells and buys, confirming valuation correct to the last dealing point. • Orchestrated the generation of five high value client leads, collectively valued at £3.5 million pounds.
• Coordinating 3D Projects on software to curate designs for clients virtually and face to face • Explored possible recommendations for the right finance, products and installation options.
• Completed a PESTEL analysis to identify external and internal influences on EY. • Completed risk and controls assessment as a team to help consider stock, payroll and financial reporting process.
• Reinforced customer buying decisions. • Encouraged purchases of additional items to increase sales.
• Introduced to hedge funds and discussed high level trading strategies with senior portfolio managers, also the economic influences on trading activity, interest rates, inflations and money supply. • Played a real-life trading game with commodities which required us to work in teams to come up with a strategy to trade efectively minimizing costs. • Participated in a market auction.
• Supporting store with visual merchandises
• Demonstrated company's regulations, beliefs and values. • Enhanced critical thinking skills by analysing diferent data.