Dedicated and personable Customer Service Representative with 2 years of experience in handling customer inquiries, resolving issues efficiently, and delivering exceptional service across various platforms, including phone, email, and live chat. Known for strong communication skills, a calm and empathetic approach, and a proven ability to maintain customer satisfaction in high-pressure environments. Skilled in CRM tools, conflict resolution, and maintaining detailed records to support service quality. Committed to upholding company values while ensuring a positive customer experience at every interaction. Career Objective To secure a customer service role where I can apply my communication skills and problem- solving abilities to enhance customer satisfaction and contribute to the company's success,
IBEX BPO Lhr Customer Care Agent