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Agnes Ojo

An enthusiastic representative with years of experience in sales and retail.
About

With a proven track record in customer-focused roles, I've honed key retail skills across several sectors. My experience ranges from sales representation at Bismid Cosmetics to food and beverage service at EBRD. I thrive in dynamic environments, maintaining excellent customer service whilst ensuring smooth operations.

Previous Brands
etc.venues
Wembley and London Stadium
EBRD
Indeed flex agency
Trinish Luxury Hotel
Quendom Genesis
Leo Community high school, Ibadan
Lade signature
Bismid Cosmetics
Primark
Work Experience
Banqueting waiting and serving
Jan ‘23 - Now
etc.venues

Welcome guests at the venues, offer them services, drinks and buffet clothes Adhering to various event rules and procedures effectively Attending to guest needs at the events

Concessions (Till operator)
Jan ‘23 - Now
Wembley and London Stadium

To provide fans and visitors with varieties of foods and beverages. To enjoy and have access to convenient catering services and generating revenue for stadium management

Retail assistant
Jul ‘23 - Jan ‘24
Primark

Replenishing of fashion goods in different departments lines Stocking / displaying new fashion products / order for the next sales the following day per sizes, colours and designs Arranging of new fashion products and goods Following safety procedures and regulations of the environment

Food Service Assistant
Sep ‘22 - Jul ‘23
EBRD

1. Assisting with food preparation, such as chopping vegetables, grilling meats, or assembling ingredients. 2. Keeping the kitchen area clean and organized, including washing dishes, sanitizing surfaces, and disposing of waste properly. 3. Setting up and clearing tables, ensuring that they are properly arranged and clean for guests. 4. Serving food and beverages to customers, taking orders and delivering them to tables. 5. Operating kitchen equipment, such as ovens, grills, or deep fryers, while following safety protocols. 6. Assisting in inventory management, including checking stock levels, rotating products, and restocking supplies as needed. 7. Providing excellent customer service by answering questions, addressing concerns, and ensuring a pleasant dining experience. 8. Adhering to food safety and hygiene standards, including proper handling and storage of perishable items. 9. Assisting in the preparation and presentation of special events or catering functions.

Hospitality General Staff
Jan ‘22 - May ‘23
Indeed flex agency

Present menu and provide information when asked about dishes and drinks Offer menu recommendations and allergy components of the food Serve food and drinks on tilt Maintaining Safety rules and regulations Prepare, setting up and cleaning of linens, silver ware and glasses cups for water and wines

Hotel Receptionist
Dec ‘19 - May ‘23
Trinish Luxury Hotel

As a hotel receptionist where we coordinate and organise smooth running of restaurants and hotel management Daily attending to customers and clients booking and reservations Ensuring the hygiene standards are upheld effectively

Support Worker
Jan ‘20 - Dec ‘22
Quendom Genesis

Assisted clients with personal assistance, living, adaptive behavior and socialization Provided support work/ assistance for aged clients with health complication Monitored clients progress and day to day activity, intervened when necessary to support, communicate and assistant Helped in lifting and wheel chair support for clients at home and regular medical check ups

Civic education Class Teacher
Nov ‘21 - Aug ‘22
Leo Community high school, Ibadan

Teach and prepare teaching sessions for civic education students Preparation of lesson notes and take home assignments Coordinate, teach and revise previously taught lessons

Makeup Artist
Mar ‘21 - Jul ‘22
Lade signature

Examination of client skin colour matching with shades Application and removal of makeup and prosthetics Application of make up in a professional manner Adhere to personal hygiene standards

Sales Representative
Jan ‘21 - May ‘22
Bismid Cosmetics

As a sales representative my roles are marketing and selling products. Learning the cosmetics production, distribution and use of beauty products, connecting with wholesalers and retailers to pitch Bismid products and closing deals

Languages
English
Experienced Categories
Luxury
Premium
High street
High-end luxury
Other
Experienced Work Environments
Boutique
Department store
Shopping centre
Travel retail
High street store
Pop-Up
Outlet
Other
Experienced Product Categories
Menswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Womenswear
Responsibilities
Greeting
Aftercare
Client Help
Complaint handling
Storytelling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Transactions
Styling
Product demos
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Store Maintenance
Order preparation
Open/closing store
Health & safety
Education & Training
OLABISI ONABANJO UNIVERSITY
‘14 - ‘19
Bachelor of Education