Tasnim Ebad Mahin
Experienced retail professional with a strong background in high street and luxury environments, including Harrods. Skilled in customer service, sales, merchandising, and store operations. Adaptable to fast-paced settings, fluent in English, Bengali, Hindi, and Urdu, and passionate about delivering exceptional in-store experiences.
• Skilled in providing excellent customer service and resolving customer inquiries • Developed strong product knowledge, enabling customers to make informed decisions • Taking care of shop floor and the in-store merchandise • Made sure products and in-store merchandise were well stocked
• Maintained positive customer relations, ensuring guests received an excellent dining experience. • Assisted in the successful execution of all catered events, from casual gatherings to large formal events. • Adhered to all food safety, sanitation, and hygiene standards when preparing and serving food. • Collaborated with the kitchen staff and other event staff to ensure the smooth running of each event.
• Made sure the crowd were in control • Interacted with customers and helped them with their questions • Trained new stewards on proper techniques.
• Stocked shelves and took care of delivery • Kept track of time and thinking on your feet • Made sure the entire shop floor was organized and clean
• Skilled in providing excellent customer service and resolving customer inquiries. • Implemented innovative strategies to increase sales and customer loyalty. • Managed product inventory and restocking to ensure availability. • Directed customers to merchandise within the store
It was a real pleasure working with Tasnim Ebad during his time at Aporupa Handicrafts in Sylhet. He was hardworking, dependable, and consistently brought a positive attitude to the team. Tasnim had an excellent rapport with customers - always friendly, patient, and professional. He quickly adapted to new tasks and handled busy periods with calmness and efficiency. His enthusiasm and commitment to delivering great service really stood out. I truly valued having him on the team and wish him continued success in all his future endeavours.