I am a dedicated retail professional with experience as a Sales Associate at Glossier, excelling in customer service, relationship building, and product knowledge. I am adaptable, passionate about creating memorable shopping experiences, and thrive in dynamic retail environments.
• Set an example for and promote Glossier's customer experience standards to guarantee constantly inspirational and memorable experiences. • Embodying Glossier's key values include devotion to the customer, inclusivity, confidence, curiosity, discernment, and results-drivenness in all aspects of sales. • Fulfilling customer order requests expeditiously, thoughtfully, branded, and accurately. • Develop and nurture relationships with repeat customers, frequently engaging them pre- and post-visits (communication on promotional events, follow-up on purchases). • Becoming an expert on the entire portfolio of products, with an active working knowledge of product basics, key benefits, applications, formulas, customer recommendations, and care. • Monitor customer feedback, working with the store's leadership team, to share information with key stakeholders accordingly.
• To provide excellent customer service. • Served food and drinks to the correctspecification. • To adhere to all Wetherspoon standard operatingprocedures (SOPs) and company policies to maintain a safe workplace.
• Consistently recruiting excellent staff. • Maintaining a smooth onboarding process. • Training, counselling and coaching the staff. • Resolving conflicts through positive and professional mediation. • Carrying out necessary administrative duties. • Conducting performance and wage reviews. • Develop and implement HR strategies and initiatives aligned with the overall business strategy. • Bridge management and employee relations by addressing demands, grievances or other issues. • Manage the recruitment and selection process. • Support current and future business needs through developing, engaging, motivating and preserving human capital. • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Developing and administering human resources plans and procedures that relate to company personnel. • Overseeing recruitment efforts for all personnel, including writing and placing job ads. • Conducting new employee orientations and employee relations counselling. • Implementing and revising a company's compensation program. • Creating and revising job descriptions. • Developing, analyzing and updating the company's evaluation program. • Maintaining department records and reports.
• Developing, analyzing and updating the company's evaluation program. • Maintaining department records and reports. • Measure employee retention and turnover rates. • Oversee daily operations of the HR department. • Develop fair HR policies and ensure employees understand and comply with them. • Implement effective sourcing, screening and interviewing techniques • Assess training needs and coordinate learning and development initiatives for all employees.
• Data processing • Data validation • Content moderate • Lead generation • Online marketing
Tabassum is a dedicated professional with measurable above average sales results. Tabassum is a kind and positive team player, dependable and willing to support her team. Tabassum independently works to develop her skills, seeking opportunities for advancement.