I offer hands-on customer service experience from KFC and retail insight from shadowing at Three UK. I thrive in fast-paced settings, handle complaints professionally, and am committed to efficient teamwork, upselling, and maintaining high standards on the shop floor.
Completing my required T Level industry placement within the Learning & Development department Supporting administrative and organisational tasks in a professional office environment Observing internal training processes and structured workplace procedures Developing professional communication, organisation, and time-management skills
Served customers efficiently at the till, maintaining a positive customer experience - Delivered confident and effective customer service, including handling complaints professionally - Restocked inventory and assisted with deliveries to keep operations running smoothly - Maintained high standards of food hygiene and cleanliness - Worked effectively under pressure during busy periods, managing orders and timing with accuracy - Collaborated with kitchen and front-of-house teams to ensure smooth service
Observed team operations and learned how leadership decisions are made in a retail environment - Participated in a team-building icebreaker with senior leadership, gaining insight into corporate communication and workplace culture - Improved professional confidence through exposure to meetings and leadership discussions
Supported staff in an after-school club, supervising and engaging children in activities - Gained experience working in a structured environment and communicating with younger students