Motivated and detail-oriented Administrator and Bookkeeper with over 6 years of experience in financial record-keeping, project coordination, and stakeholder communication. Proficient in QuickBooks, Handepay, invoicing, and e-commerce accounting. Recently done MA in International Business Management to enhance expertise in business analysis, financial management, and operational efficiency. Adept at handling multiple tasks, ensuring compliance, and improving workflow processes.
Oversee all administrative and bookkeeping operations for a multi-channel retail business. Manage monthly financials, including invoicing, salary sheets, expense reports, and QuickBooks reconciliation. Led a team of 6 across two warehouses, overseeing daily workflows, delivery schedules, and inventory accuracy. Serve as the first point of contact for customer inquiries via phone, email, and in-person, across the UK, US, Europe, and Africa. Coordinate HR functions: recruitment, interviews, onboarding, salary processing, and employee conflict resolution. Monitor utility usage and manage vendor accounts, ensuring all records are audit ready. Handle customer escalations and service queries, ensuring swift resolutions and positive client relationships.
Provided administrative and HR support across a multilingual, multicultural office. Coordinated staff travel, meetings, file handling, and maintained accurate booking and reservation logs. Managed daily communication through calls and emails; created meeting agendas and took minutes.
Supported internal documentation, employee records, and compliance activities Supported the Chairman of the Senate Standing Committee, managing calendar, emails, correspondence, and confidential files. Coordinated national and international diplomatic meetings and oversaw logistics for over 10 international delegations. Liaised with Ministries, Embassies, and Government Bodies, managed sensitive communications. Handled public inquiries, processed applications, arranged accommodations, travel, and hospitality for official visits. Prepared reports, agendas, and official notes with precision and professionalism
Maintained executive calendars, drafted official correspondence, and organized national conferences. Oversaw personnel documentation, analyses internal data reports, and ensured policy compliance. Served as department liaison, maintaining confidentiality in all HR and strategic matters.
Managed document workflows, coordinated official meetings, and updated senior management on ongoing cases. Drafted interdepartmental letters, policy briefs, and ensured accuracy in reporting and data entry. Administered employee files, arranged interviews, and supported daily HR operations.
he was exceptional with his work ethics and dedication, he is a hard worker i would definitely work with him again.