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Gloria Pandu

I am very outgoing, I am kind, I make sure to get my work done, I am determined and approachable, I always want to help
About

I bring hands-on retail experience from Boots and luxury brands, specialising in beauty and fashion. I deliver personalised service, drive sales, and manage stock in fast-paced environments. Adaptable and bilingual in English and French, I thrive in dynamic retail roles and diverse shop floor settings.

Previous Brands
Events, Bar & Waiting Service
Boots
Family Bakery
Artisan Agency
Work Experience
luxury brands
Aug ‘25 - Feb ‘26
Artisan Agency

I worked at the Luxury brand agency for a few month and It was good. I gained alot of experience, I worked with big brands like Marc Jacobs, Chanel, Dior, Gucci and their products their makeup, Perfume and clothing. I worked with many different customers, many personality and in my opinion I enjoyed it. I never had a issue. I am very outgoing, I enjoy helping customers finding alternatives for them, Sharing my opinions, I am approachable and kind and always make sure to get my job done even if that means to go overtime, and I am very punctual , honest and understanding.

Beauty Business Owner
Jan ‘24 - May ‘26
Self employed

Founded and grew a small beauty business and client base Opened personal beauty studio in June 2025 Managed bookings, payments, marketing and customer relationships Built strong client loyalty through high-quality service Developed skills in sales, finance and business management

Hospitality Assistant
Jun ‘23 - Mar ‘26
Events, Bar & Waiting Service

Worked across events, restaurants and hotel venues Served food and drinks and supported bar service Handled cash and card payments accurately Delivered friendly and professional service in busy environments Maintained high cleanliness and service standards

Retail Beauty Advisor
Sep ‘22 - Apr ‘24
Boots

Provided personalised beauty and skincare advice Supported promotions and upselling Maintained stock organisation and visual displays Delivered excellent customer service in a busy retail setting

Seasonal Assistant
Jul ‘22 - Aug ‘23
Family Bakery

Served customers and handled payments Assisted with stock organisation and daily operations Supported the smooth running of a small family business

Barista — Café Assistant
Apr ‘22 - Aug ‘23
cafe du camarille

Prepared coffee and hot drinks to a high standard Operated tills and handled customer orders Maintained cleanliness and food safety standards Built strong relationships with regular customers

Retail Experience
Retail Category
Luxury
High street
Premium
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Travel retail
Outlet
High street store
Product Category
Womenswear
Menswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Styling
Client Advising
Product demos
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Aftercare
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
French - Work Proficiency
Education & Training
Waltham Forest College
‘24 - ‘25
Level 2 Employability Course (Business Focus)
High School
New City College
‘23 - ‘24
Level 2 Health & Social Care
High School