Experienced customer care professional with roles at FOOTASYLUM and Cinema De Lux. Skilled in building rapport, serving diverse customers, and achieving sales targets. Passionate about delivering excellent retail service in dynamic environments.
• Working with patients experience their first episode of psychosis. • Working closely with Clinical and Counselling Psychologists, providing patients with seven core interventions (CBT, Family Therapy, Physical Health, Medication, Carer Support/ Education, Employment Support, and Wellbeing Support). • A range of admin work – keeping the master psychology database up to date; keeping waiting lists up to date; managing a newsletter for service users and carers. • National and internal audits. • Completing outcome measures and psychology assessments on service users. • Aid in facilitation of group sessions surroundings topics such as carers and their wellbeing and providing support to service users.
• Represents and advertises a company. • Promotional campaigns. • Generating brand awareness through word-of-mouth marketing.
• Provided support one-to-one with SENCo students. • Developed beneficial connections with pupils by actively helping them academically and behaviourally. • Helping primary school children understand their emotions.
• Building a strong relationship with clients. • Commercially aware from serving a diverse number of customers. • Working with colleagues to accomplish joint targets.
• Performed and managed routine building maintenance tasks, including carpentry and electrical. • Troubleshooting equipment, systems, and furniture for a company.
• Conducting audits on new trainees. • Trusted in cashing up the tills and making sure it is balanced.
• Using computers for various applications, such as database management or word processing. • Create, maintain, and enter information into databases to keep records up to date. • Diary management – organising schedules for a team or senior staff members • Creating and delivering reports containing security, maintenance, mail, cleaning, and catering.