Ava Siena Cohen
With hands-on experience at James Lakeland and Centra, I excel in customer service, team collaboration, and product knowledge. Skilled in communication and problem-solving, I am adept at creating positive shopping experiences in dynamic retail settings, including managing closing down sales and training new staff.
• Greeted customers with a friendly and helpful attitude • Assisted customers with locating products • Oversaw the Fenwick Bond Street closing down sale • Acted as a liaison between the Fenwick team and the James Lakeland team • Trained new team members • Cash handling experience
• Greeted customers with a friendly and helpful attitude • Assisted customers with locating products on the shop floor, particularly assisting customers who could not speak English • Worked well with other employees to ensure smooth operation • Focused on being a punctual, hardworking and reliable team member
• Wrote and edited articles relating to Italian Studies • Created and co-managed the magazine's social media accounts • Created and assigned articles to writers • Maintained positive relationships with my co-editor and writers
• Planned choreography for weekly classes of multiple levels • Taught in studios and over zoom • Devised choreography for showcases • Interacted efectively by email and phone with students • Provided individual feedback and adaptation for individual needs