Mario Mathew
I have extensive sales assistant experience in fast-paced high street and department stores, delivering excellent customer service, maintaining strong visual standards, and supporting stock operations across menswear, womenswear, footwear, and accessories. My garment design skills and passion for fashion help me adapt quickly to dynamic retail teams.
• Provided initial guidance and signposting on housing and welfare matters. • Handled sensitive information responsibly and maintained accurate case notes. • Worked collaboratively to ensure clients accessed appropriate specialist support.
• Design and construct garments, including trousers, shirts, and tote bags, developing practical knowledge of garment construction and contemporary silhouettes • Develop practical skills in sewing, garment construction, and pattern making. • Explore contemporary silhouettes and styling inspired by modern tailoring and streetwear aesthetics. • Document the design and creation process through fashion-focused content and personal projects.
• Delivered excellent customer service in busy retail environments. • Assisted customers with product enquiries, sizing, and purchase decisions. • Maintained strong visual merchandising and store presentation standards. • Supported stock replenishment and organisation of shop floor displays. • Worked collaboratively with teams to maintain smooth daily store operations. • Adapted quickly during busy trading periods while maintaining positive customer experiences.
Mario was a good colleague delivering customer service and supporting the clothing department with replenishment and standards