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Miriam Pop

self motivated, fast learner, emphatic, enthusiastic, reliable, responsible.
About

I have hands-on experience as a ZARA Sales Assistant, excelling in client advising, upselling, and managing shop floor tasks in fast-paced, premium retail settings. I am passionate about fashion retail, skilled in delivering personalised service, and adept at adapting to changing store needs and customer demands.

Previous Brands
ZARA
MARY SUCHY
Little Ones
Twinkle Star Nursery
KR Group
Work Experience
Sales assistant
Sep ‘24 - May ‘25
ZARA

Offered personalised shopping advice to enhance customer experiences. Balanced multiple tasks simultaneously whilst maintaining high-quality customer care. Maintained knowledge of current sales promotions helping customers make informed buying decisions. Monitored trends in consumer behaviour with keen attention to detail.

CARER
May ‘23 - Sep ‘24
MARY SUCHY

Administered medication, ensuring correct dosage and timing. Adhered strictly to privacy rules, respecting the confidentiality rights of all clients. Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients. Helped maintain a safe environment for all residents, reducing risk of falls or injuries.

Live-In nanny
Oct ‘21 - May ‘23
Little Ones

Managed children's day-to-day schedules to ensure organised routines. Prepared nutritious meals, enhancing children's overall health. Promoted emotional well-being by establishing a nurturing atmosphere. Liaised with parents regularly about the child's progress and behaviour at home.

Teacher Assitant
Sep ‘19 - Sep ‘21
Twinkle Star Nursery

Assisted in creating interactive whiteboard presentations for engaging lessons. Strengthened student understanding of curriculum concepts by providing additional tutoring sessions. Prepared classroom resources, ensuring smooth transitions between lessons. Assisted teachers in managing student behaviour, maintaining a focused learning atmosphere.

accountant assistant
Jan ‘18 - Sep ‘18
KR Group

Ensured prompt payments of invoices by proactively following up on due amounts. Oversaw invoice processing, reduced errors significantly. Conducted bank reconciliations regularly, ensured accuracy of transactions. Handled queries related to finance from other departments, facilitated cross-departmental understanding.

Retail Experience
Retail Category
Premium
Work Environment
Shopping centre
Outlet
Product Category
Womenswear
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Client Advising
Upselling
Transactions
Online orders fulfilment
Returns & Exchanges
Styling
Packaging
Product labelling
Stockroom management
Order preparation
Store Maintenance
Open/closing store
Health & safety
Recommendations
Lidia Hantig
Direct manager - carer\nanny, MARY SUCHY
May 2023 - Sep 2024

Miriam is a kind person with a lot of care given, she is responsible and very hard working person. Was a pleasure working with her.

Languages
Romanian - Fluent
English - Fluent
Education & Training
Christian Light Academy - CLUJ NAPOCA
‘14 - ‘22
GCSES (Maths, English, Chemistry, Social Studies, Science)