Andy Fuerez Gomez
I offer strong customer service and organisational skills from fast-paced hospitality roles, with experience in client assistance, upselling, transactions, and inventory control. Adaptable and detail-oriented, I thrive in boutique and department store settings, ready to deliver excellent support on the retail shop floor.
performed independent cleaning tasks and cultivated time management skills while balancing work and academic commitments.
Managed customer inquiries and resolved issues, ensuring a high level of satisfaction. Maintained constant communication with guests to keep them informed about their stay. Oversaw housekeeping operations to ensure rooms were prepared to meet guest expectations. Completed data entry tasks whilst adhering to strict deadlines.
Accommodated special dietary requests, enhancing customer dining experience. Delivered excellent customer service through friendly and polite interaction. Worked collaboratively with kitchen staff for efficient service delivery. Maintained knowledge of menu items, leading to accurate order taking. Managed table settings for optimal dining experience.
Developed culinary skills in a dynamic environment at Firmdale Hotels PLC. Enhanced communication abilities while collaborating with a diverse kitchen team. Adapted to new work ethics, contributing to a positive team atmosphere.
Assisted with daily hotel operations at Travelodge to support efficiency and service. Handled guest requests to improve satisfaction and smooth day-to-day workflows. Collaborated with reception and housekeeping teams to keep services running reliably.