Joanna Martyn

- Developed international business relationships with architects, interior designers and luxury hospitality clients across Europe and overseas. - Promoted high-end fabrics and wallcoverings while developing in-depth expertise in luxury materials, textile craftsmanship and product specifications. - Collaborated with cross-functional teams to support product developement. - Built strong knowledge of manufacturing processes and quality standards. - Contributed to the promotion of French savoir-faire within the international luxury interiors market. Key Achievements - Strengthened expertise in luxury textiles, premium materials. - Developed an international understanding of luxury markets through client interactions. - Worked in a fast-paced luxury environment requiring attention to detail, product knowledge and high service standards.

- Gestion et suivi des projets en lien avec les prescripteurs, bureaux d’études et architectes - Suivi des prescriptions internationales émanant des filiales et des agents/distributeurs - Gestion des appels d'offre, information auprès des intervenants de l'avancée des projets, prise de commandes et livraison. - Demande de commissions si nécessaire - Gestion et suivi des commandes en collaborant avec les différents services (créa, showroom,achats, comptabilité…) - Proposer et gérer les demandes pour toutes les familles de produits : tissus, produits finis, papiers peints, tapis … - Suggérer et suivre des développements de tissus spéciaux à la demande des clients - Recueillir et diffuser les informations relatives aux projets à tous les commerciaux et assistantes ADV - Répondre à toutes les demandes internes et externes concernant les projets - Etablissement des devis et proforma - Saisie des commandes et suivi - Assurer un service client de qualité - Gestion des réclamations clients et demandes d’avoirs - Vérification de la bonne expédition et réception des commandes auprès des clients

- Managed the end-to-end development of woven fabrics for international luxury and premium fashion clients. - Coordinated fabric developments from concept to bulk production, ensuring quality, lead times, and commercial objectives were achieved. - Sourced and developed new fabrics in close collaboration with mills, production teams, and international suppliers. - Negotiated pricing, MOQ, production timelines, and delivery schedules with manufacturing partners. - Oversaw order management, including sampling, production launches, invoicing, and shipment coordination. - Created technical specifications and ensured product compliance throughout the development process. - Conducted fabric quality inspections and approved bulk production before delivery. - Managed sample development, lab dips, handlooms, and prototype submissions. - Collaborated with international sales agents across United States, UK, Asia and Australia to support business development. - Represented the company at leading textile trade fairs in Paris, New York, and Los Angeles, identifying market trends and new business opportunities. Key Skills: • Fabric Sourcing • Fabric Development • Textile Product Development • Luxury Fashion • Material Innovation • Quality Control • Price Negotiation • Product Lifecycle Management (PLM) • International Supply Chain

Luxury Industry Training - Completed an intensive luxury retail and fashion programme in partnership with the Institut Français de la Mode (IFM). - Developed expertise in fashion trend analysis, luxury brand positioning, consumer profiling, and cross-cultural client expectations (Asia & USA). - Gained in-depth knowledge of leather goods, raw material sourcing, exotic skins, footwear design, manufacturing processes, and craftsmanship. - Participated in product presentations and brand immersions with leading luxury Houses including Saint Laurent, Moynat, Pierre Hardy, Maison Michel, Yves Salomon, and Fauré Le Page. - Received specialist training in luxury concierge services and ultra-high-net-worth client experience at Hôtel Plaza Athénée. Key Responsibilities - Coordinated stock management and logistics for luxury women's ready-to-wear brands. - Managed cross-functional projects and developed operational tools to improve workflow and client service. - Organised exclusive VIP appointments and personalised shopping experiences in private salons. - Delivered high-end styling advice and drove cross-selling across fashion, leather goods, jewellery, beauty, and gourmet departments. - Developed client engagement and loyalty initiatives, including personalised gifting strategies and exclusive event coordination. - Built strong relationships with international luxury clients, delivering exceptional service aligned with luxury retail standards.