With diverse experience at Samsung Electronics and Joe & The Juice, I excel in engaging customers, sharing product knowledge, and meeting sales targets. Skilled in problem-solving, I deliver exceptional service, thriving under pressure across various retail settings.
Demonstrate in-depth knowledge of Samsung's latest products and technologies. Engage with visitors, providing exceptional customer service. Achieved 13% ofthe 20+ member team's sales target within the first month ofemployment. Speaking in front ofcrowds and giving tours to top executives ofcompanies such as Google, Microsoft and more. Create immersive and interactive experiences for customers. Assist with troubleshooting technical issues and providing solutions.
BARISTA/SANDWICH 2022-2023 MAKER JOE &THE JUICE Making coffee,juices and sandwiches to a high quality under timed conditions and immense pressure especially in mass for businessmen. Memorising the recipes for alljuices, smoothies and sandwiches in under 1 week oftraining.
Carrying large trays offood up and down 3 flights ofstairs. Greeting customers and excellent interaction. Taking customer queries and helping them on my own (Manager not always needed). Memorising all 56 dishes on the menu and giving recommendations/suggesting food based on allergies.
Serving soft and alcoholic beverages to guests in the members' lounges behind the bar. Plating and serving food on the floor and taking it to tables. Selling snacks and drinks to fans from kiosks and dealing with customer complaints etc