Naeemah Sidheeq
I am passionate about delivering excellent customer service and supporting retail operations with strong communication, multitasking, and organisational skills. Experienced in client advising, upselling, complaint handling, and store maintenance, I thrive in fast-paced environments and adapt quickly to team needs and dynamic retail tasks.
Proven ability to create comprehensive project plans and communicate deadlines effectively for timely project completion. Efficient multitasker, capable of handling 20-25 projects simultaneously while maintaining quality. Committed to achieving goals and targets on time with exceptional interpersonal and communication skills that build rapport with clients. Team player, adaptable to team needs, and contributes towards achieving team goals. Cross-functional experience collaborating with marketing, sales, and finance departments to facilitate daily operations, strengthening communication and collaboration skills.
Worked with the brands Malkist and Kopiko to execute their promotional campaigns. Successfully engaged with influencers for collaborations, negotiating terms and fostering relationships. Acted as a mediator between influencers and clients, ensuring smooth communication and timely product deliveries. Met deadlines for content submission, established posting schedules, and resolved issues during collaborations. Reviewed and edited influencer content to meet brand standards, adapting to client preferences as necessary. Increased organizational skills by maintaining influencer database.
Hands on experience in Sales and Marketing of Certification courses by shine projects.