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Open to Permanent
Open to Permanent

Adrian Nnaobi

Dynamic customer service pro (18+ months). Drove £5k peak sales managing grill. Strong communicator & leader.
About

With 18 months of retail experience at THE FAT HIPPO and Five Guys, I excel in customer service, adaptability, and hold certifications in Grill Operations and Fry Station Management. Commended for exceptional service and securing positive customer reviews consistently.

Previous Brands
THE FAT HIPPO
Five Guys
FOBA LTM
Work Experience
TEAM MEMBER
May ‘23 - Sep ‘23
THE FAT HIPPO

• Garnered numerous commendations from customers, as reflected in Google reviews, highlighting exceptional service delivery. • Triumphed in a store-wide competition aimed at securing the highest number of positive customer reviews within a week, proving dedication to customer satisfaction.

CREW MEMBER
May ‘22 - Nov ‘22
Five Guys

• Served in various roles across multiple retail outlets, proving adaptability and commitment. • Consistently received 5-star reviews for exceptional customer service and performance. • Earned certificates in Grill Operations, Fry Station Management, and customer Service, reflecting a well-rounded skill set in fast-food service.

STORE ASSISTANT
Jul ‘20 - Mar ‘21
FOBA LTM

• Customer Travel Expert, adeptly guiding clients through the complexities of travel planning, addressing inquiries, and resolving issues with utmost professionalism at a high-traffic travel agency. • Financial Operations Handler, efficiently managing financial transactions, issuing travel documents, and keeping meticulous customer records through advanced software systems. • Destination Specialist, using extensive knowledge to curate personalized travel experiences, aligning with client desires and budget considerations. • Sales Innovator, strategically amplified sales revenue by 15% in Q1 2022 through effective upselling and cross-selling techniques, significantly enhancing customer satisfaction and loyalty.

Retail Experience
Retail Category
Other
Work Environment
Travel retail
Product Category
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Upselling
Cash register
Inventory control
Stock control
Open/closing store
Store Maintenance
Order preparation
Languages
English - Native
Education & Training
University of East Anglia
‘23 - ‘26
High School Diploma