Experienced, enthusiastic and results-driven retail manager with demonstrated history leading high-performing teams, driving multi-million-pound sales growth, and optimising operational efficiency. Recognised for innovative strategies that boost ATV, enhance customer experience and deliver consistent KPI excellence. Skilled in managing flagship locations, project management, and cultivating a customer-centric culture while exceeding business objectives. Clear communicator with strong people and motivational skills. Coaching and empowering teams to succeed while recognising people are the heart of every organisation. Can operate equally well at a strategic or hands on level.
General Manager running the flagship store in Tillicoultry