A detail orientated, conscientious and customer obsessed team player who always strives for growth and tenure. I come with over 11 years of experience working in Luxury Retail with a wealth of knowledge and success that I am keen to share. Through my years of experience, I have worked as a Sales Assistant through to Interim Assistant Manager, consistently achieving, delivering and exceeding year on year, company and personal targets and expectations.
Responsible for overseeing daily store operations and ensuring smooth communication between teams and departments. I delegate tasks, monitor performance and maintain high standards in visual merchandising, product presentation and back-office organization. I conduct monthly one-to-ones and regular coaching sessions to support staff development, improve sales performance and enhance team motivation. I also lead weekly product and client-service trainings to keep the team aligned, informed and empowered to deliver an exceptional client experience.
Flagship store
Jonathan was a key team player during my management tenure. His sparkling personality blended beautifully with his high end service, the clients always migrating towards him. Consistently led by positivity and a To- do attitude, Jonathan will be a great add- on to any team and personality profiles within.