Isaac Ajala
I have strong experience as a retail sales associate and customer assistant, excelling in fast-paced stores by delivering excellent customer service, upselling, and managing stock. I quickly adapt to new environments, support teams, and build lasting client relationships through product knowledge and a positive, can-do attitude.
Worked as the agency's only sales representative, handling inbound enquiries from social media and website forms through to booked consultations. Wrote and produced retargeting video ads based on recurring customer questions and objections.
Developed strong conversational skills and built rapport with prospects before selling. Learned how to be constantly rejected while approaching customers and developing a “can-do” attitude. Worked with my team closely to hit targets and developed a strong sense of teamwork and also independence. Sold WiFi packages directly to residential customers in a commission-only role.
Worked in a fast-paced environment handling stock, customer inquires, while building good rapport and supporting customers with finding items. Developed a strong positive attitude towards work to help customers with their items, and even supported them with bagging items, and making the customer experience excellent. Upsold customers using the LIDL Plus app, getting them discounts and building strong client relationships with them. Developed strong confidence and worked effectively in teams, usually carrying responsibilites of team members if necessary to ensure we hit target every day.
Developed extremely good product knowledge to give and offer best recommendations to clients as they came in store. Developed effective conversational skills and built rapport to maintain and keep strong client relationships. Handled stock, delieveries and sold various products to customers as they came in store while attending to their needs.
Isaac an exceptional sales assistant during his time working at our store. He developed strong client and customer relations and was always good around the store, whether with his incredible product knowledge and advising customers, or handling inventory and stock. During his time working he did great things for the company and would hire him again.