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Sarah Musa

Store Assistant
About

Enthusiastic Store Assistant with exceptional customer engagement skills. Boosts sales by sharing product knowledge. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Grasped new concepts with ease

Previous Brands
AKinola Foods
House of Fraser
Work Experience
Casual Sales Assistant
Dec ‘23 - Now
House of Fraser

Store Manager/Assistant
May ‘21 - Nov ‘23
AKinola Foods

« Promptly identified and retrieved items in stock room to maximise sales opportunities. « Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability. • Maintained spotless store presentation through regular cleaning, organising and tidying. + Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction. « Fostered positive relationships with customers to enhance loyalty and retention. «Covered extra shifts and maintained flexible schedule to achieve store goals. « Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference. • Documented stock count and operations to track usage and procurement. « Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction. • Used queueing systems and POS till point efficiently, helping to minimise customer waiting times.

Volunteer
Oct ‘16 - Mar ‘17
Gateway Outreach Centre

• Worked on till and served customers • Helped organise food for distribution on Saturday •Kept the shop tidy

Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Other
Responsibilities
Greeting
Complaint handling
Client Help
Upselling
Transactions
Product labelling
Open/closing store
Store Maintenance
Stock control
Client Advising
Languages
English
Education & Training
Rochester Grammar School
‘18 - ‘23
GCSEs,