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Kayla Gava

Student
About

As a dedicated individual with charity retail experience, I've honed my skills in customer service and product management. My adaptability allows me to excel across high street to luxury environments, with proficiency in transaction handling and upselling. Passionate about providing top-tier customer experiences in fast-paced settings.

Previous Brands
City and Islington College
Friends of moorfield shop
Kitz Kabin - Fortismere School
Lordship lane hub
moorfield eye hospital West london college
Work Experience
Cafe assistant
Jun ‘20 - Aug ‘21
Lordship lane hub

My role as a Cafe Assistant was to serve the customers, prepare the sandwiches and hot drinks and also stock up the products in the shop ready for the next day such as the snacks and cold drinks. This role was also a volunteer role I picked up from college to help build my experience within the catering field.

Sep ‘19 - Dec ‘19
Friends of moorfield shop

My role at Friends of moorfield shop was a customer assistant role which required me to serve customers, take all payments including card transactions and also prepare orders for customers. This role was an internship role that I picked up in my spare time whilst at college.

Nursery
Jan ‘18 - Jun ‘18
City and Islington College

My role was to help look after the children and help them to learn new things whilst also teaching them how to use the new skills they've learnt. I found this role quite easy and fun as I have a younger brother who I enjoy spending time with and teaching him new things.

Apr ‘17 - Jun ‘17
Kitz Kabin - Fortismere School

My role at Kitz Kabin was to assist the teachers to look after the children, quite similar to my role at City and Islington as I was also required to teach them new things and also interact and play with them.

moorfield eye hospital West london college

Catering and hospitality-level 1

Retail Experience
Retail Category
High street
Premium
Luxury
Work Environment
Boutique
Department store
Travel retail
Product Category
Accessories
Leather goods
Beauty & Fragrances
Watches & Jewelry
Footwear
Other
Responsibilities
Greeting
Styling
Online orders fulfilment
Transactions
Upselling
Cash register
Product setup
Product labelling
Delivery processing
Stockroom management
Order preparation
Health & safety
Open/closing store
Languages
English
Education & Training
City and Islington College
‘18 - ‘19
Btec
Childcare level 1
City and Islington College
‘17 - ‘18
Btec
Catering
Fortismere School
‘12 - ‘17
3