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Open to Permanent
Open to Permanent

Mahrukh Abbas

Multilingual professional skilled in retail, customer care, and content creation, ready to drive team success.
About

I have hands-on sales floor experience at Levi’s, delivering personalised customer service, styling advice, and strong product knowledge. Skilled in tills, visual merchandising, and team collaboration, I adapt quickly to fast-paced retail settings and ensure every customer enjoys a welcoming, stylish shopping experience.

Previous Brands
Levi Strauss & Co
Posh Pads
Southsea Castle
Agnes Lork Photography
Natures Way Food
University of Portsmouth
Artitude Company
Work Experience
Retail assistant & Customer Service
Nov ‘25 - Jan ‘25
Levi Strauss & Co

Creating genuine connections with customers and delivering exceptional 1:1 service Sharing product knowledge and styling advice that inspires confidence Supporting store operations including tills, fitting rooms, and stock management Maintaining strong visual merchandising and store presentation standards Working with team to achieve and exceed sales goals while keeping the store a welcoming place to shop

Housing Agent
Jun ‘25 - Aug ‘25
Posh Pads

Conducted detailed inspections of rental properties to ensure they met quality standards and were fully prepared for new tenants. Processed and managed utility data (gas, water, and electricity bills) in the Posh Pads office system with accuracy and efficiency. Collaborated within teams and worked independently to complete tasks and meet deadlines.

Til operator / Bar backup / Kitchen Porter
May ‘25 - Jul ‘25
Southsea Castle

Catered high volume of customers, Till operation experience, Team working and team communication in a busy professional setting, Individual working and time managing at busy hours, Experience in bartending, as well as back-of-house roles including dishwashing and kitchen support. Server experience. Gained hands-on experience working in a factory and food production environment. Maintained high performance under time pressure and strict deadlines. Demonstrated strong attention to detail and commitment to quality standards. Operated efficiently on food conveyor belts within a fast-paced production setting.

Social Media Manager
Mar ‘25 - Jul ‘25
Agnes Lork Photography

Communicated with clients to provide high-quality service and resolve queries. Helped maintain the brand's image and voice, ensuring consistent customer engagement. Managed multiple social media platforms, demonstrating organization and multitasking.

Food Assistant
Mar ‘25 - Jul ‘25
Natures Way Food

Prepared and packaged high volumes of food products, including salads, with consistency and accuracy.

Social Media Content creator & Manager
Feb ‘25 - Aug ‘25
University of Portsmouth

Brainstormed ideas for the university's digital platforms. Helped maintain the consistent follower engagement. Managed multiple social media platforms, demonstrating organization and multitasking. Took part in group content creation as well as solo. Attended weekly group meetings.

Graphic Designer
Sep ‘21 - Nov ‘21
Artitude Company

Collaborated with international clients, adapting to diverse requirements and delivering tailored creative solutions. Enhanced customer satisfaction by identifying design errors and implementing effective corrections. Strengthened teamwork and communication skills through consistent collaboration in a professional environment. Produced and customized a wide range of digital illustrations to meet client specifications. Successfully completed both individual and group projects, demonstrating adaptability and accountability.

Retail Experience
Retail Category
High street
Premium
Other
High-end luxury
Luxury
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Travel retail
High street store
Outlet
Flagship store
Other
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Other
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Storytelling
Styling
Upselling
Returns & Exchanges
Online orders fulfilment
Packaging
Cash register
Transactions
Product demos
Client Advising
Product setup
Product labelling
Store Maintenance
Open/closing store
Languages
English - Fluent
Urdu - Fluent
Pushto - Native
Hindi - Work Proficiency
Arabic - Basic
Panjabi - Basic
Education & Training
University of Portsmouth
‘25 - ‘26
Fashion Marketing
master
University of Bedfordshire
‘21 - ‘23
Fashion & Design
bachelor