I am a positive and diligent individual, who always strives to achieve the highest standards at any given task. With excellent communication skills, I have the ability and experience to relate to a wide range of people. I enjoy learning new things and work well can under pressure. With over a decade of customer service experience in fashion and customer service, I am confident at handling customer complaints, solving problematic situations and identifying new opportunities by nurturing and understanding a customers needs and fashion trends. As an experienced designer, I feel I have all the necessary skills, attitude and enthusiasm to take on the challenges that come with roles of this nature.
Expertise in made-to-measure clothing ●Responsible for keeping myself equipped with supplies needed to perform duties ●Perform fitting/tailoring, detail corrections, and body measurements. ●Responsible for quality and productivity of my own work ●Alterations to clothing based on customers' needs; designed and created custom pieces of clothing based on orders. ●Keeping track with current trends and understanding diversity ●Fashion shoot & show styling ●Personal Shopper styling
Sketching out new designs ●Picking fabrics and patterns for a new collection ●Creating and manufacturing plans ●Researching current fashion trends and determine what consumers will like ●Collaborating with the design team to develop ideas for new products ●Creating clothing patterns for mass production
Customer service, assisting and helping customers on the shop floor and private fittings ●Building a portfolio of clientele ●Personal shopping for clients ●Keeping customers up to date with the latest fashion trends ●Organising customers outfits/styling ●Alterations for customers to suit their body type/shape ●Expertise in high end luxury brands
Brand specialist in menswear ●Fashion buyer for Forever21 and Merchandiser - Shopper for highstreet/Luxury brands for new trends & building a portfolio for the business ●Maintaining a clean & presentable shop floor ●Window display presentation ●Promoting the brand and new products for menswear and womenswear buyers
Providing excellent customer service and making a positive upbeat environment ●Executing merchandising strategies - creating and maintaining visual displays within the store ●Expertise in product knowledge, understanding features and benefits and sharing them with customers ●Maintaining immaculate shop floor and display standards