Nyisha Dwyer
With over 15 years in luxury retail, I excel in sales, clienteling, and VIP service for brands like Bally, Kurt Geiger at Harrods, and Selfridges. I consistently exceed sales targets, deliver personalised customer experiences, and thrive in dynamic, high-end environments across menswear, womenswear, accessories, and footwear.
Delivered exceptional luxury service within a flagship boutique environment Consistently exceeded individual sales targets and KPIs Achieved an Average Transaction Value (ATV) of £2,000+, driving high-value sales Recognised as a top-performing seller, contributing significantly to store revenue Built and managed a loyal client portfolio through CRM and personalised clienteling Drove cross-selling across leather goods, footwear, and ready-to-wear Supported VIP appointments resulting in high-value transactions Maintained impeccable boutique standards aligned with brand expectations Role concluded following the closure of the London store
Delivered premium service within a high-footfall luxury retail environment Consistently exceeded sales targets and KPI expectations Built strong client relationships, driving repeat business and customer loyalty Supported high-value transactions within a fast-paced environment Maintained exceptional visual merchandising and shop floor standards Utilised CRM systems to develop and retain a loyal client base
Delivered elevated customer service within a luxury department store environment Exceeded sales goals while managing high transaction volumes Built rapport with clients to encourage repeat purchases and loyalty Supported merchandising, stock control, and daily operations Maintained brand standards in a fast-paced retail setting