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Veronica Garcia

Spanish and English Language Teacher
About

A multilingual individual with experience in customer interaction, and personalised service. Skilled at adapting to various work environments with a passion for communication and sales. Proficient in handling retail responsibilities such as inventory control, client advising, and store maintenance within luxury department stores and travel retail settings.

Previous Brands
Gaston Sacaze Group
Hotel Radisson,
Work Experience
Spanish Language Teacher
Jan ‘19 - Mar ‘21
Self employed

Effectively taught classes of up to 6 French and American sales executives, managing behaviour and individual learning progress to facilitate fluency in Spanish. • Prepared instruction materials and resources, supporting lesson plans and aiding business growth of 25%. • Planned and executed innovative lessons to improve students reading, writing and oral skills through interactive lessons. • Scheduled 3+ classes per 2-hour sessions to accommodate a variety of learning abilities and scheduled availability • Set out clear objectives and goals during lessons, supporting students in achieving them through one-to-one sessions • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Generated interactive materials to enhance online learning and cater to different learning Styles

Spanish Language Teacher
Apr ‘15 - Dec ‘20
Shan Children's Orphan Home Penang

through one-to-one sessions • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Generated interactive materials to enhance online learning and cater to different learning styles. • Implemented a variety of teaching techniques from English to Spanish to develop students' fluency. • Set appropriate homework to enable additional practical language use and improve overall fluency in new learnings. • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Evaluated student progress, providing positive praise and support with additional assistance as needed. • Maintained detailed records of students' learning progress, providing individualised feedback and additional support to achieve good results. • Coordinated a variety of interactive learning activities from English to Spanish to increase students' Spanish proficiency. • Worked with Special educational needs (SEN) teachers who work with children and young people who have special educational needs or disabilities.

- Events Manager
Oct ‘12 - Sep ‘13
Hotel Camino Real. | La Paz

• Increasing customer support. Managed over 50 customer calls a day and increased sales by 10%. • Producing detailed proposals for events (e.g., Timelines, venues, suppliers, legal obligations, staffing and budgets);. Established and managed a budget. • Ensuring insurance, legal, health and safety obligations are adhered to • Coordinating venue management, caterers, stand designers, contractors and equipment hire. • Planning room layouts and the entertainment programme, scheduling workshops and demonstrations. • Coordinating staffing requirements and staff

Languages
French
Spanish
English
Experienced Categories
Luxury
Experienced Work Environments
Department store
Travel retail
Experienced Product Categories
Womenswear
Accessories
Leather goods
Other
Responsibilities
Greeting
Complaint handling
Client Help
Client Advising
Returns & Exchanges
Product demos
Transactions
Inventory control
Delivery processing
Stockroom management
Store Maintenance
Order preparation
Education & Training
REAL UNIVERSITY
Degree in Finance Administrator:
Lince Spanish School
Diploma of Higher Education: Teaching Spanish
Udemy University, online University
Bachelor of Science in Human Resources Management