A multilingual individual with experience in customer interaction, and personalised service. Skilled at adapting to various work environments with a passion for communication and sales. Proficient in handling retail responsibilities such as inventory control, client advising, and store maintenance within luxury department stores and travel retail settings.
Effectively taught classes of up to 6 French and American sales executives, managing behaviour and individual learning progress to facilitate fluency in Spanish. • Prepared instruction materials and resources, supporting lesson plans and aiding business growth of 25%. • Planned and executed innovative lessons to improve students reading, writing and oral skills through interactive lessons. • Scheduled 3+ classes per 2-hour sessions to accommodate a variety of learning abilities and scheduled availability • Set out clear objectives and goals during lessons, supporting students in achieving them through one-to-one sessions • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Generated interactive materials to enhance online learning and cater to different learning Styles
through one-to-one sessions • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Generated interactive materials to enhance online learning and cater to different learning styles. • Implemented a variety of teaching techniques from English to Spanish to develop students' fluency. • Set appropriate homework to enable additional practical language use and improve overall fluency in new learnings. • Delivered on-to-one and group teachings, maintaining student engagement and enthusiasm through subject passion and effective communication. • Evaluated student progress, providing positive praise and support with additional assistance as needed. • Maintained detailed records of students' learning progress, providing individualised feedback and additional support to achieve good results. • Coordinated a variety of interactive learning activities from English to Spanish to increase students' Spanish proficiency. • Worked with Special educational needs (SEN) teachers who work with children and young people who have special educational needs or disabilities.
• Increasing customer support. Managed over 50 customer calls a day and increased sales by 10%. • Producing detailed proposals for events (e.g., Timelines, venues, suppliers, legal obligations, staffing and budgets);. Established and managed a budget. • Ensuring insurance, legal, health and safety obligations are adhered to • Coordinating venue management, caterers, stand designers, contractors and equipment hire. • Planning room layouts and the entertainment programme, scheduling workshops and demonstrations. • Coordinating staffing requirements and staff