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Open to Permanent
Open to Permanent

Azka Zain

Sales Associate
About

"Dynamic and dedicated customer service professional with extensive experience in diverse sectors, including retail, food service, and hospitality. Proven ability to engage with customers efectively, resolve inquiries, and enhance overall satisfaction through exceptional service. Adept at managing transactions, maintaining product quality, and fostering positive relationships to drive repeat business. Committed to delivering a memorable customer experience while working collaboratively in fast-paced environments. Seeking to leverage my skills and passion for customer care in a challenging new role."

Previous Brands
TKMAX
Harrods
ZARA
Work Experience
Sale Associate
Nov ‘24 - Jan ‘25
TKMAX

As a Sales Associate at TK Maxx, I excelled in delivering exceptional customer service, ensuring a positive shopping experience for all visitors. I effectively managed inventory and organized displays to highlight seasonal promotions and new arrivals. My ability to engage with customers and provide personalized assistance contributed to increased sales and customer satisfaction. I collaborated with team members to maintain store standards and achieved key performance targets consistently.

Sale associate
Oct ‘24 - Dec ‘25
Harrods

• Assisted in the setup and operation of the Christmas World and Gift Shop, contributing to an immersive holiday shopping experience. • Collaborated with team members to curate and display festive merchandise, ensuring a visually appealing environment for customers. • Provided exceptional customer service, helping shoppers find the perfect gifts and holiday decorations. • Engaged in inventory management, including restocking shelves and organizing products to meet customer demands.

Sale Associate
Dec ‘23 - Apr ‘24
ZARA

• Provided exceptional customer service, assisting clients in finding products that met their needs. • Maintained a well-organized and visually appealing sales floor according to Zara's standards. • Processed transactions accurately and efficiently, handling cash and credit card payments. • Collaborated with team members to achieve sales goals and enhance the customer shopping experience. • Participated in inventory management and restocking to ensure product availability.

Retail Experience
Store Approvals
Harrods
Languages
English - Work Proficiency
Education & Training
Hertfordshire University
Msc management
Foundation University
Master of Fine Arts