Marriya Marriya
Results-driven professional with an MBA in International Business and a strong focus on sales and client engagement within the events sector. Experienced in lead generation, relationship building, and coordinating end to-end event solutions that align with business goals. Skilled in cross-functional collaboration and delivering exceptional client experiences that drive revenue and retention.
Drive group and M&E revenue for The Cumberland, The Marble Arch, and The Park Lane Manage the full group sales pipeline from enquiry to conversion Negotiate group contracts and rates in line with revenue strategy and market demand Collaborate closely with revenue & events teams to ensure smooth delivery Awarded Salesperson of the Month - November for strong commercial performance and Conversions
Actively supported the end-to-end coordination of corporate events and group bookings, assisting in client communication, proposal drafting, and day-of execution. Worked closely with the sales and front-of-house teams to manage operational logistics, ensuring smooth guest experiences from pre-arrival through post-event follow-up. Maintained accurate records of bookings and sales activity, contributing to pipeline tracking, reporting, and postevent performance insights.
Managed daily guest reservations and coordinated table allocations to ensure smooth front-of-house operations. Trained and guided new front-of-house team members on reservation systems, guest service standards, and opening/closing procedures. Fostered a welcoming, guest-focused environment by promoting continuous improvement in service quality. Implemented new reservation and seating protocols to enhance guest experience and reduce wait times.
Managed reservations and coordinated table plan to optimize guest flow and minimize wait times. Supported the planning and hosting of rooftop events, parties, and special promotions. Coordinated with vendors, DJs, and entertainment providers for smooth event operations.