Valeriia Hromova
I gained retail experience at Harvey Nichols, where I developed strong customer service and communication skills while providing a luxury shopping experience. At Zara, I built on this by working in a fast-paced environment, managing stock, and assisting a wide range of customers efficiently.
• Effectively managed busy periods and high-pressure environments, maintaining attention to detail and multitasking to serve customers efficiently. • Developed excellent communication skills by interacting with diverse customers, understanding their needs, and resolving any issues to enhance their experience. • Built strong relationships with regular customers, promoting loyalty and satisfaction through personalized service. • Managed inventory and ensured the bar area was clean, organized, and well-stocked, demonstrating strong organizational skills and a proactive approach.
I had the pleasure of working with Valeriia at Zara. She is highly energetic, quick to learn, and always handled her tasks efficiently. She was never late, maintained excellent relationships with colleagues, and proved to be a reliable and proactive team member