Maria Butlin

Worked as a directly employed member of the Selfridges team across ready-to-wear and the toy department. Provided customer service in a busy, high-profile department store. Assisted customers with product enquiries and purchases across different departments. Adapted to different product categories and customer needs while maintaining professional service standards.

Worked with internationally recognised luxury brands, including Louis Vuitton, Hermès, Kate Spade and Versace. Gained experience in luxury brand representation and an understanding of the professional standards expected when working with premium designer brands.

Welcomed and served customers in a busy pub and bistro restaurant. Delivered friendly, attentive customer service and supported front-of-house operations. Worked as part of a team and later returned to the same establishment for a further period.

Progressed from a sales assistant position at Solo into an assistant manager role at a ladies' fashion boutique. Supported sales, customer service and the day-to-day running of the boutique.

Progressed quickly from sales assistant to assistant manager. Developed extensive experience in footwear sales and customer service. Supported the day-to-day running of the retail business and built strong product knowledge. Returned to the business for a further period later in my career.

Worked in a central London fashion retail environment, building a strong foundation in sales, customer service and fashion retail.

Worked with Mulberry within Selfridges, gaining further experience in luxury fashion retail and the department store environment. Provided customer service within a premium brand setting.

Worked in the syndication department, gaining early professional experience in a busy working environment.