Anna Hencel



Anna Hencel

Store Director at Harrods

Current Location

Ebbsfleet Valley, UK

Anna is available for work

Expierenced and driven Store Director with over 15 years experience in Management, specifically overlooking 5 locations in Harrods. Dedicated and passionate about luxury experience, staff development and implementing strategies that leads teams to success.

  • Brands Anna has worked with
    • Dolce & Gabbana S.R.L.
    • Louis Vuitton
    • Versace
    • H&M
Work Preference
Location Preference

Open to relocation

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions

Store Director in Harrods


Nov 2022 - Apr 2023

Store Director in charge of 5 store locations in Harrods

Store Director

Dolce & Gabbana S.R.L.

May 2021 - Nov 2022

Overviewing 4 Harrods locations: ACCS/ WRTW/ MRTW and JUNIOR as Store Director as well as stock team, ensuring all teams are supported in achieving company targets whilst delivering memorable client e...

Store Manager

Dolce & Gabbana S.R.L.

Oct 2019 - Apr 2021

Store Deputy Director

Dolce & Gabbana S.R.L.

Jul 2019 - Oct 2019


Louis Vuitton

Oct 2017 - Oct 2019

Kamola Kamalova

Store manager , Dolce & Gabbana S.R.L.

Senior colleague

Anna is an amazing senior manager. She is strongly driven, energetic and has extremely enthusiastic individual. I had best time working with her as she is always supportive and well planned . Not only Anna is effective in managing people under her supervision she is also person who will ensure company recognises people’s talents and she delivers best recognition for all hard working colleagues. I would love to work with Anna again as she is one of best bosses for people who would like to learn and grow .

Andre Reis

Department manager , BALENCIAGA

Worked in the same group

I was lucky to have worked with Anna and for having her as my Leader in my retail career. I have had the privilege to have Anna as my mentor and inspiration throughout my journey as Sales Manager and Department Manager, her people's skills and professionalism were essential to my growth both in a personal level and for the development of my skills in my professional roles. Anna has the ability to bring people together in order to achieve a common goal, the capacity to build up strong teams and develop people reaching their best capacities. I am grateful to Anna for her guidance and support and anyone would be lucky to work with her.

Fiona Chu

UK Retail Director , Dolce & Gabbana S.R.L.

Direct manager

Anna is a dynamic and inspiring leader who brings people together and develops great teams, while working closely with her direct reports. Every store team I have known Anna to manage has always led to significantly improved team morale and motivation once she has had the chance to truly understand a business and team, coupled with her hands on approach and consistently leading by example in a firm but fair way. As a Store Manager, she thrives under pressure and remains focussed on meeting and then exceeding store KPIs every day in store. She is demanding of both herself and her teams, taking ownership and full responsibility for actions and decisions made on a daily basis. Anna has a comprehensive knowledge of how to manage all activities to achieve store business objectives, whilst also demonstrating an excellent client experience. With her most organised and efficient work ethic, she would be an asset to any business.

  • Manager of Managers


  • Department Stores


  • Store Opening


  • Leadership Accountability


  • Clientele Development


  • Operational Optimization


  • Recruiting


  • Staff Mentoring








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