Ludmila Savin

Malt Beverage Director at Horizon Beverage

A seasoned retail professional with eight years of customer service experience, I've excelled in roles from Team Specialist to Customer Service Lead. My robust sales skills and adaptability shine through in diverse retail environments, always prioritising strong customer relationships.

Previous Brands
Belgique Limited
Epping Forest HOTEL
Rusmiliud Ltd
Topshop Ltd
Work Experience
Team leader
Mar ‘20 - Now
Topshop Ltd

Organized a viewing with customers and understood customer needs . Take customer details and offer all the company services. Plan ,design and give the customer advice. Sell the company services, products and represent the brand with higher quality. Continue and develop collaborations with customers and improve the relationship.

Food and beverage team leader
Jan ‘19 - Jan ‘20
Epping Forest HOTEL

• Served customers on tills and prioritized customer needs • Took orders from customers and organized the internal support for them. • I filled the fridge, checked the stock and the expiration date. • I sended orders to the kitchen , helped with the menu and responded to customer requests.

team member
Jan ‘18 - Jan ‘19
Belgique Limited

• Opened the coffee shop and prioritized the orders. • Organized the daily task inside • Served customer on a till • Received a delivery • I organized the stock and checked the product date and inventory. • I was responsible for checking fridges and machines, probes, degrees and temperatures.

retail manager
Jan ‘14 - Jan ‘18
Rusmiliud Ltd

• Received the invoices and product in a bulks • I analyzed the orders, size, number and demand of products • I signed contracts and negotiated with customers • I organized products and materials for the the exhibitions.

Education & Training
Stanffordshire University
‘21 - ‘22
BA (Hon) Top Up level in Business and Management
‘20 - ‘21
HND ( level 5) Higher National Diploma in Business and Management.
CECOS College
‘19 - ‘20
HNC ( level 4) Higher National Certificate in Business and Management.
Economic Relations
‘04 - ‘08
of Economic Studies,