Idris Hussainy
I have experience as a Sales Assistant at Stradivarius on Oxford Street, delivering excellent customer service in busy retail settings. I thrive in fast-paced environments, quickly adapt to new tasks, support my team, and build strong rapport with customers to ensure a positive shopping experience.
Worked as a team and presented to a large group of audience and partners of EY in a "Dragon's Den" simulation. Networked with peers, facilitators from EY and industry professionals. Gained knowledge around cyber security, especially learning about coding that is taught to professionals at degree level.
Delivered great customer service in a high-pressure environment in Oxford Street Central London. I assisted with high volume of customers whilst also maintaining professionalism. Built rapport with customers and delivered strong customer service which contributed to a positive customer experience. Built knowledge of the restoring cycle and how the company manages their order and stock levels. Provided excellent teamwork and communication skills by giving support to my colleagues when they are faced with pressure.
Worked collaboratively in small groups to design and deliver football sessions. This developed my communication, leadership and confidence skills. Took part in social games to improve my confidence and speaking skills.
I am pleased to provide this reference for Idris Hussainy, who worked as a Sales Assistant at Stradivarius. During his time with us, Idris consistently demonstrated a strong work ethic, professionalism, and a positive attitude on the shop floor. He was reliable, punctual, and showed a genuine commitment to delivering excellent customer service. Idris engaged confidently with customers, ensuring they felt welcomed and supported throughout their shopping experience, which contributed to maintaining a friendly and approachable store environment. He quickly developed a solid understanding of our products and store standards, allowing him to assist customers effectively with styling advice, sizing, and product queries. Idris also handled transactions accurately at the till and remained calm and efficient during busy periods, showing good attention to detail. As part of the team, Idris worked collaboratively with colleagues, contributing to tasks such as stock replenishment, maintaining visual merchandising standards, and ensuring the store remained clean and well-presented. He was always willing to take initiative and support others when needed, making him a valued member of the team. Idris has shown strong interpersonal skills, adaptability, and a willingness to learn, all of which would make him an asset to any retail or customer-focused role. I would not hesitate to recommend him for future opportunities. Yours faithfully, Store Manager