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Open to Permanent
Open to Permanent

Walid Charrouf

I'm a very outgoing /energetic a lot of experience in sales/ hosting, this has been recognised by previous employers.
About

With a passion for retail honed at Flair as a Sales Advisor, I excel in customer service and adaptability. Fluent in English and French with basic Arabic, I thrive in diverse retail settings, bringing energy and problem-solving skills to every role. I am also Harrods approved and available Full time including weekends.

Previous Brands
Tower Hotel
Champtronix marketing
Roni's Bakery
Hard Rock Hotel & Casino Biloxi
Radisson Blu Hotel
Radisson Blu
Work Experience
night receptionist
Sep ‘24 - Mar ‘25
Radisson Blu

Provided exceptional customer service to guests, ensuring a smooth check-in and check-out process during night shifts. Managed reservations, room allocations, and guest requests efficiently using Opera and other hotel management systems. Handled guest inquiries, complaints, and special requests professionally, maintaining the hotel’s high standards of service. Processed payments, maintained accurate records, and ensured all end-of-day reports were completed correctly. Assisted with security checks, night audits, and operational tasks to ensure seamless overnight hotel operations. Worked collaboratively with other departments to provide a welcoming and safe environment for guests.

Reception team leader
May ‘23 - Dec ‘23
Flair

work experience Area: Watford highstreet Duration: 3 months

receptionist
Apr ‘22 - Dec ‘23
Tower Hotel

Duration: 8 months Skills: my time at constellation agencies has consisted of me commuting to different events and taking on different job roles each shift. This has allowed me to become very versatile in the workplace. Tower Hotel London: area: tower bridge Duration: 8 months

sales assosiate
Apr ‘21 - Jan ‘22
Hard Rock Hotel & Casino Biloxi

Retail Experience
Retail Category
High street
High-end luxury
Premium
Luxury
Work Environment
Boutique
Pop-Up
High street store
Travel retail
Shopping centre
Product Category
Menswear
Watches & Jewelry
Accessories
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Product demos
Client Advising
Upselling
Transactions
Cash register
Styling
Returns & Exchanges
Product setup
Inventory control
Stockroom management
Stock control
Open/closing store
Store Maintenance
Order preparation
Product labelling
Health & safety
Recommendations
Anonymous
Direct manager - Manager, Tower Hotel
Apr 2022 - Dec 2023

He is hard working and reliable. Walid has consistanly showed up and met all his deadlines and completed all his tasks effeciently. I t was a pleasure to work with him and we would love for him to work with us again.

Languages
Arabic - Fluent
English - Fluent
French - Fluent
Education & Training
PARK HIGH SCHOOL
Grade 4 English Language