With a passion for retail honed at Flair as a Sales Advisor, I excel in customer service and adaptability. Fluent in English and French with basic Arabic, I thrive in diverse retail settings, bringing energy and problem-solving skills to every role. I am also Harrods approved and available Full time including weekends.
Provided exceptional customer service to guests, ensuring a smooth check-in and check-out process during night shifts. Managed reservations, room allocations, and guest requests efficiently using Opera and other hotel management systems. Handled guest inquiries, complaints, and special requests professionally, maintaining the hotel’s high standards of service. Processed payments, maintained accurate records, and ensured all end-of-day reports were completed correctly. Assisted with security checks, night audits, and operational tasks to ensure seamless overnight hotel operations. Worked collaboratively with other departments to provide a welcoming and safe environment for guests.
work experience Area: Watford highstreet Duration: 3 months
Duration: 8 months Skills: my time at constellation agencies has consisted of me commuting to different events and taking on different job roles each shift. This has allowed me to become very versatile in the workplace. Tower Hotel London: area: tower bridge Duration: 8 months
He is hard working and reliable. Walid has consistanly showed up and met all his deadlines and completed all his tasks effeciently. I t was a pleasure to work with him and we would love for him to work with us again.