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Abdul Chaudhry

I am an ambitious University Student, who is looking to build on years of retail experience and step into luxury retail.
About

I am a dynamic retail professional with a proven track record in high-end sales and customer service. With a rich history at John Lewis, Gucci, and Selfridges, I've consistently exceeded sales targets and mastered product expertise. My agility in adapting to new environments and my passion for mentoring colleagues demonstrate my capacity for leadership and growth. I thrive in fast-paced settings, delivering exceptional results and fostering lasting customer relationships.

Previous Brands
Gucci
John Lewis & Partners
NHS
Stellar Global
Sunglass Hut – Selfridges
Work Experience
Software tester
Jul ‘23 - Oct ‘23
NHS

NHS Apollo Testing – Contractor • Ensured that the new NHS was seamlessly integrated into several NHS hospitals. • Operated in small teams which were sent to diferent areas of the hospital. Conducted rigorous assessments to guarantee their compatibility with the Epic software. • Configuring them to meet the specific requirements of Epic software and optimizing their performance. • Undertook a mentorship role, training less-experienced colleagues on the intricacies of testing procedures within the Epic software environment.

Brand Representative
Feb ‘23 - Jul ‘23
Stellar Global

I Worked as a brand representative for Electrolux at the John Lewis Brent Cross store • Consistently achieved team personal KPI's • Communicated efectively with the Stellar Global and John Lewis team to understand the needs of each • Trained John Lewis employees on Electrolux products, on key features and how best to sell them

Selling Assistant
Nov ‘22 - Feb ‘23
Sunglass Hut – Selfridges

• Operated in a commission based role, which rewarded me for my extra work • Adapted to the new environment and performed at the highest level within the store • Built good relations with my managers and colleagues, which allowed me to develop quicker • Completed training courses on my own accord as I wanted to progress my skills, to ensure I can offer the best service to customers.

Operations
Jun ‘22 - Oct ‘22
Gucci

Over the summer I worked at Gucci in Bicester Village, I worked in the back of house operations department as a runner. • Communicated with my colleagues to get to speed and understand them. • Managed incoming and outgoing stock, assisted in putting it away and make sure its correctly tagged. • Organized my time effectively, to make sure I had time to deliver stock to the client advisors, whilst maintaining the stock room.

Selling Assistant
Sep ‘18 - Sep ‘22
John Lewis & Partners

I Worked as a selling assistant in the Large Electrical department, which required good knowledge about the appliances and brands. • Operated within a small team, and consistently delivered outstanding results • Developed my wider knowledge of the store to support outside of my department • Supervised new employees, and reviewed their progress • Coordinated and oversaw stock take for my department

Retail Experience
Store Approvals
Selfridges
Retail Category
High street
Luxury
Premium
Work Environment
Department store
Shopping centre
Boutique
Product Category
Accessories
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Product demos
Transactions
Cash register
Packaging
Returns & Exchanges
Upselling
Client Advising
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Languages
English - Fluent
Urdu - Fluent
Hindi - Work Proficiency
Education & Training
School of Oriental & African Studies
‘20 - ‘24
Bachelor of Science
Development Economics