Experienced in luxury beauty retail with NARS Cosmetics and Clé de Peau Beauté, I excel in customer service, sales, and personalised product advice. Adaptable and detail-oriented, I thrive in fast-paced environments and am committed to delivering outstanding customer experiences on the shop floor.
Prepared and validated datasets for analytical projects. Conducted trend analysis and supported business decision-making. Created reports and visualisations to communicate insights.
Used R, SQL, and Tableau to analyse datasets. Performed data cleansing, transformation, and validation. Presented findings and recommendations to stakeholders.
Assisted customers with product selection, shade matching, and beauty advice. Built strong customer relationships and supported sales targets.
Delivered personalised luxury skincare consultations. Conducted product demonstrations and supported visual merchandising.
Assisted customers, resolved enquiries, and promoted loyalty programmes.