With a proven track record at WAITROSE AND PARTNERS, I've honed my customer service and teamwork skills in high-pressure environments. Skilled in handling transactions, stock replenishment, and managing daily enquiries, I thrive in fast-paced retail settings and am adaptable to varying demands.
- Provide go-the-extra-mile service to guests. - Able to identify and manage own emotions at the workplace. - Adapt to change that occurs within the workplace. - Always keep a professional image at the workplace. - Communicate and relate well with others at the workplace. - Ensure that the service vision is shown through service provided. - Help guests with the physical disabilities or special needs. - Provide bell services such as escorting guests and delivering luggage to their rooms. - Provide workplace safety and security. - Use essential functions of a mobile device to aid in job duties.
• Served customers and dealt with at least 5 enquiries each day regarding parcel collection. • Served as a cashier conducting approximately 80 customer transactions over the till processing cash, card and online payments. • Replenished back-room supply of stock on the shelves and assisted with store deliveries from delivery trucks by unpacking and sorting new stock.
• Loading & unloading delivery vehicles with goods by hand, with pump trucks or forklift trucks • Picked, weighed and packed goods in the correct place and kept records of goods digitally using computer software.