With over two years of retail experience, I excel in customer service, product knowledge, and visual merchandising across high street to premium sectors. Proficient in multitasking, personalised styling advice, and adept at adapting to fast-paced environments, I aim to enhance any sales team's performance.
• Assisting customers- finding the perfect legwear, beachwear, or intimate apparel, offering personalized recommendations and styling advice to enhance their shopping experience • Product knowledge- knowing products including materials, sizing, and features, to effectively communicate product benefits and assist customers in making informed purchasing decisions • Visual Merchandising-Maintain store appearance by ensuring merchandise is displayed attractively and in accordance with brand standards. Participate in visual merchandising activities, including product placement, signage, and window displays. • key holder - knowing how to open the store and completing necessary documentation Other skills: ability to multi- task in a fast paced environment handle cash and credit card payments, team collaboration, inventory management
• Storytelling- Effectively communicate the organisations mission, values, and impact through compelling storytelling and personal anecdotes to engage potential donors emotionally and inspire action • Relationship Building- Building rapport with residents through respectful and empathetic communication, actively listening to their questions and concerns, and addressing them with sincerity and transparency • Fundraising Goals- Meet or exceed fundraising targets by persuasively presenting donation options, encouraging one-time or recurring contributions, and overcoming objections through persuasive communication technique Other skills: Confidence and resilience to engage with diverse individuals and handle rejection positively, Comfortable working outdoors and walking for extended periods,Ability to work independently and manage time effectively.
• Customer Service- Greeting and assisting customers with enthusiasm, providing expert product knowledge, sizing advice, and recommendations to enhance their shopping experience. • Team Collaboration-Working collaboratively with colleagues to achieve store targets, assist with tasks as needed, and foster a positive and supportive work environment. • Cashier- Processing transactions accurately and efficiently using point-of-sale (POS) systems, handle cash and card payments, and maintain cash register balances. • Product Knowledge- Staying updated on the latest trends, releases, and promotions, attending training sessions and product launches to enhance product knowledge and customer engagement. Other skills: textile standards, functioning a fitting room, ability to work independently
I worked freelance In Hospitality at locations Such as Twickenham Stadium and Sandown Racecourse, I worked as a waitor in a fast paced environment that always had me on my feet, Making sure customers got their orders on time,Pouring drinks, Interacting with customers. I worked with new colleagues everyday so I have the ability to communicate with all sorts of people.
I took park in a two day online work experience course where I met experts that gave tips and tricks on how I can adapt my skills and fully submerge into the workforce, they gave us a challenge we had to complete in which I scored 87% on when writing a profile and 60% on pear assessment